Hey All, I have an email script that works properly when I run it via the background script, but when I preview it for the email notification, it isn't working. My email notification is running off the change_request table, but I'm using the sysapp...
Came across a few examples where out-of-box code may reference gs.include('ScriptInclude');But then what would be the difference (if any) in using gs.include('ScriptInclude'); versus var foo = new NewInclude(); I'm curious as to the differences and...
Hi all,We get request details from an external system using web service.These details include opened by and requested for.I am creating requests using the cart API.How do i set the requested for and opened by using these details?Here is the script th...
I am working on a sub-flow in our employee offboarding to change AD group owner (managedBy) to the offboarded employee's manager. The process works, but I am stuck on iterating properly through the array and ChatGPT has not been helpful. In my initi...
Hi. I would like to turn off MFA for the admin user in my vendor instance provided to me as part of inclusion in the TPP program. For the life of me I cannot figure out how to do this. I've gone to the user admin section and it says it's not acti...
Hi I need help in displaying and creation of widget. I have created a widget with some content but that needs to be displayed only when user click "not helpful" button in kb article page. Can we achieve this without clonging oob kb helpful widget?
We have a requirement to block form submission after calculations in GlideAJAX response. Since getXML is async even though the submission fails we are not able to block the submission. Is there any other method we can use in scoped application to mak...
Hi AllI have a small query.I am writing a onChange client script. my requirement is if "model_category" = "computer" then I need to remove a option from the "substatus" field in the alm_hardware table. model_category is a read-only reference field.Be...
Hi Team,We have 37 Lakhs records in PROD, so we need to export data into Single Excel file by using Scheduled Data Export.but Excel sheets allows only 1M rows only, so how to overcome this and export 3.7M records now ?
how we can built from scratch the code for creating notification to be sent to technology Ci Owner manager and cc technology ci owner and suppport group if catalog task has not yet been closed after 1 week. And also need help for creating notificatio...
we use a business rule update the attribute "Action Status" when user create the record, can we switch account in script to use the System user update the "Action Status" value?
Dear all,When a user queries a list of records normaly this list of records is displayed on the users screen in the list-view exept when the user does not have the rights to see the records. When this is the case, the message 'records not displayed d...
Hello Team,I want to override the Choice list options for Impact field which is created in TASK table.I want a Dropdown with None option for a child table.Is there any way we can do that without creating a New field?PS: Also we want to make Impact as...
I have a requirement where I need the task called CMDB, once created, in the workflow to assign the planned end date with two more days to the planned start date, but not count weekends.I have a business rule programmed where it takes the value of th...
Good day everyone, i want to be able to use an onLoad client script to change the Multi-Choice Radio text and values base on the users preferred Lang using an onLoad CLient script i have this so far but doesnt seem to work function onLoad() { if(...
