Hi, we have a client who has multiple Facebook Pages for their business and wants to use the conversational messaging from Facebook Messenger. For now, only one of the pages would need to be integrated in ServiceNow. However, when they want to link o...
I have a client script that hides multiple parts of a form. It's HR Case but I think my question is more universal. Right now I have a section that looks like g_form.hideRelatedList('REL:b65330019f22120047a2d126c42e70f2'); g_form.hideRelatedList('...
Hi There, I have a field call seperation date on my hr case table. I want the field to be highlighted in yellow if it was updated. I was thinking of writing the on load client script but the old value will not be available How do I compare new value ...
Hi ServiceNow community.Requirement: I have a requirement to add a confirmation pop-up dialog box, asking users to confirm before adding comments to an Incident, under certain conditions. I have successfully created the desired behavior for when the ...
How to auto populate the request and task number?For your reference here the Screenshot.In request number the CDPOS number cannot populate.In task number both request and task numbers cannot populate. Thank you!
I have a custom choice-type field called "Ref" on the HR table. Additionally, there's a variable editor on the HR form containing several variables. My objective is that when a choice is selected from the "Ref" field and the form is saved or updated,...
Hi Team,We have configured MS Team - ServiceNow Integration via virtual agent. We activated the virtual agent chatbot at Service Portal side for testing purpose whether same topics are visible or not. Same topics in the sense which are reflecting at ...
I'm using OKTA Authentication to call API from ServiceNow.Refer to this: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0858462Everything went fine, but the problem is the token_id can only be used once. After the first call, ...
Hello developers, im getting Error when adding multiple requests from cart. im getting error as "Violations against unique key detected by database conn=2******) Duplicate entry 'dee7af7ff******' for key 'group 2'). Could anyone help me the reason fo...
Hi, I have a requirement to integrate ServiceNow with SAP using RFC Calls, I’ve been doing some research and found some Integration Hub connectors for SAP ECC or SAM, but this is a custom application developed in ABAP. The question is if there’s a wa...
In the Transform map Target table,1. Field 'A code' based on that value we need to update A site field value. Site Code value available from location table. Based on that site code we need to retrieve the Name field value. Can you provide me with any...
Hi, I have been tasked with creating a Portal page that displays a list of tickets for the following modules: IncidentChangeProblemRequested Item On the portal page would be a tab for each module and when you select that module tab it will display a ...
We are having an issue when some of the ci records are created in the CMDB_CI_NETWORK_ADAPTER tableDiscovery Not updating the IP Addresses properly. The Discovery source says SG-SCCM but they are not getting the IPs properly. Any Input would be help...
Is there a way to query the question_answer table for more than one "Table sys id" at a time? We're trying to export our change request dataset to an external system, and we want to get all of the variables for a certain set of Change Requests in a ...
Hello, As I'm current going through the Now Learning for Developers I'm truly enjoying learning about ServiceNow. However, as a developer that has primarily worked with RPA development I curious as to how long it takes to really become proficient as...
