I have a client asking to validate a proposed date field in catalog form that is either the 1st or 16th day of a future month. For example, in onSubmit script, if I submit a form today, the next acceptable proposed date will be April 1st or 16th or M...
Hello Community,I'd like to create a button that upload data into MRVS from an attachment with widget.But I face the issue of 'Server JavaScript error Cannot read property "action" from undefined';Could someone teach me how to solve it?It is being pr...
Hello Community,I would like to put the value to 'mrvs 'post_transfer_request_variable_set (sysid: d1f902b31bbc42d0f078a60ce54bcb12)'.However, it returns a result of 'test_multi_row []'.I am using 'test_multi_row(MultiLine)' now as a test, what impro...
User is unable to attach his file when creating a request on the catalog item. sn_request_read role is the only role that the user has. Is that the reason why user is unable to upload a file? No error is being displayed while trying to attach. Thank ...
Hi All, I have requirement to add and remove users from a watch list field in cmdb_ci_server table based on the input provided in catalog form via list collector. This should happen via flow designer automation task which when success it should close...
When a team member is first hired, but before they start, they are entered into a system (PageUp) and that information is sent through a job that allows them to be created in our Active Directory system. The name that is put in that system does not a...
In the employee center, HRMtodo widget is behaving differently for different role-based users.For Example, If I try to open with a user who has an ITIL role it shows as below. But when it comes to approver_user role, it is not showing all the details...
How to auto populate configuration item field in incident form when 'xyz' option is selected from category choice field (reference). The configuration item field should display one (asset assigned first to user) of the many asset numbers assigned to ...
I have this script where I am attempting to take 300+ names in the assigned to field that show as a query result and then making the array have no duplicates. I've tried the ArrayUtil.unique, indexOf, and ! .contains options with no change.Any help w...
Hello Team,I want to display a 'Short Description' of the Requests/Incidents instead of currently displaying the 'item name' on the 'Requests' list view of the Service Portal. (highlighted section in below screenshot is the place where the Short desc...
I'm working on a catalog item that takes some of the attributes of a CI (old CI) and updates the new/replacement CI with those attributes. Some of the attributes I'm copying are assigned_to, cost_center, and department. When I run the script (as a ...
I have a requirement to receive an xml via email (either as an attachment or in the body of the email). Once received, it should create a record with the data from the xml (preferably an SIR. Any ideas on the best way to achieve this?
Hello everybody!I'm having trouble identifying an instant state change on a Incident ticket.The change doesn't happen always,just from time to time.Also , I'm not sure how I end up in this situation : having 2 entries for the same field with same upd...
Hi,We are trying to merge all the PDFs attached to the table record into one PDF and attach it to the record. Any inputs on how to achieve this? Thanks in advance!!
Hi All, I have a requirement on knowledge base article to make the category field mandatory if the knowledge base selected on the knowledge article has at least one kb category attached to it. Anyone done this before? Or know how to do it? Kind Reg...
