Hi All, There is a requirement to change the scope of already created topic/topic block from Global to new scope. Lets say that I need to change the scope of a topic 'Report an Issue' and if I do that by creating a duplicate topic in the new scope an...
I have a template. However, We want change position of announcements banner under header.How to change it?
Hi There, Can someone suggest what all possible ways are there to push data from ServiceNow to SQL Server? Regards,Pragati
Hi,I have been integrating to ServiceNow using the pySNC library (https://github.com/ServiceNow/PySNC), and I use it to query tables in the table API - mainly CMDB tables. However, recently I noticed that in some of our clients who use ServiceNow the...
I have a variable x,y,z of order 100,200,300.based on the selection of the x variable the z order need to be changed. How I can do it.
i have created a custom related list using relationships. the edit button is missing in it. when i go to configure-->list control, i see that the omit edit button is checked and greyed out(read only). How do i enable the edit button?
Hi,While doing rest call and providing basic authorization, I am getting an invalid username and password combination. I trying to do sailpoint integration and to test whether all the content json and headers work correctly, I used google chrome post...
I am trying to use the Flow Designer Integration for REST and using an credential alias to invoke a Basic Authentication request. I get a generic {"Message":"An error has occurred."}. I think I am having a fundamental missunderstanding how to pass ...
Hi Team, I have list collector variable A(user table reference), on selecting multiple users, I want to populate users email ID in another list collector variable B. Tried below code, I'm aware GlideRecord is not suggested on client script. Please s...
Hi, 1. We have created an email layout which includes the client logo and the requested coloured background.2. We have then created an email template, which shows additional information such as: 'Case Number, Short Description, State, Priority, etc.)...
I created a notification, if approver rejects the approval the submitter will get the notification. The notification is working fine but approver provides rejection comments those comments are not showing in the email. We are using approval engine fo...
I create a group (Group1) and add a user(user1) to group1 . Next I create a subgroup (subgroup1) and add parent as Group1 and add user2 to subgroup1. And assign roles to Group1 as "admin"In the assigned group of Incident if I choose Group1 should u...
Hi All,In a knowledge form, we have a field called "OpCo (List Collector)", If we have selected any value in the OpCo field (ex: FXE,FXO), this should be populated in the prefix of short description field. I have written onload client script, but ins...
Hello - when displaying values in a reference field, how do I set it so that items that are 'false' do not display? An example is when selecting SC Category in the incident form and choosing a category, it is displaying categories we have set to fal...
Hello, We have been working on a complete revamp of our company production instance. This is from a complete Service Portal makeover, new flows, fulfiller form layouts, assignment rules, UI policies, etc. We have been creating update sets over the...
