Hi Team, Am facing an issue while sorting object/JSON .gs.info(" key is " + key + " amountForline[key] " + amountForline[key]);Current Output:*** Script: key is INV0033600 amountForline[key] 584.07*** Script: key is INV0016484 amountForline[key] 1280...
HelloI have 3 fields "user" wich has the full name of the user and "case number", i want the info from these two fields to be auto populated into my third field "short description" So it will look like this(short description field): username - case n...
Hi Community,There are few records in which choice type field value is empty but the default value is set to 'Current'. I'm not able to understand how this records got created.I tried creating the record with background script & found that it's value...
Hi all I have a requirement like whenever i get the json response from the script include i have fetch the short description value and put it in a variable in a record producer for that i have created a script include which is fetching the details fr...
Hey Everyone, I have this question regarding the visibility of "New" button in Agent Workspace for HR Case management. 1) The highlighted New Button in the above image, where that is coming from?2)If that "New" button is hidden, then from where we ...
I need to move this function of my script include into a script action. but I do not know how I can do it. This function has 5 parameters. How can I make sure I pass all 5? my function in script include: updateConsistencyResult: function(group_mdef_i...
Hello community team, I have one doubt that how to get the field of one table to get the another table list view without having any relationship.Is it achievable in anyway?Please help me to get resolve the issue. Thanks in advance
Hi,I have a role "demo_abc" User having the role should have only a Service Portal view.Consider a Scenario:1) For URL https://devdemo123.service-now.com/sp. It Should redirect to the Service Portal landing page 2) For URL https://devdemo123.servic...
Hi Team, I have a requirement to send notification to a group of members during every 5th Weekday of the month.Can you help me with the steps.Thanks
Hi how to make attachment non mandatory based on variable choices can anyone help me out in this. Thanks in advance
Hi All, Could you please let me know what are the OOB reports for performance analytics exists in ServiceNow.thanksid
Hello, Forgive me if this is answered somewhere else. I'm still learning the software and wasn't finding the answers I was looking for in my searches. I have a report I need to create that returns a table with all the tickets with the following filte...
Hi all , i want to create a report on deflection rate for virtual agent. The logic for the deflection rate is (Confirmed Deflection/Total no of deflections)*100 . How should i proceed with the report creation for this.
Hi Team, I am trying to create a related list for Case form in CSM Workspace. I am unable to fetch the required entries in the related list the queries. Tried to use current.sys_id to get the relevant entries, but those were not getting replicated in...
I am trying to create a custom widget that will display the records based on condition. Have limited the number of records to 5 and when the user clicks on load more button, next 5 records should be displayed. However, this is not working. Can someon...
