I have a requirement to send Incidents data to ADO from ServiceNow. Can someone guide me if there is an integration available out of the box to achieve this without using any 3rd party tools?
Hi Guys, This is my first time to work on SOAP Integration and I found this Payload Builder in Flow Designer.It has been a challenge for me to work on XML and I am looking to make things easier but efficient. I would like to use the payload builder b...
Hello.... I know how pathparams and queryparams work in scritped rest api. but I feel both are the same or dedundant. ie I think both can be used interchangeable. Can anyone give examples or scenarios where pathparams and queryparams can be used in s...
If an email got processed by Flow inbound trigger still Inbound action can process same email if the conditions met?
Hi,We upgraded to Utah and a CMDBTask was created for the Dependent CI Deletion Policy. I've reviewed the CI that is listed in the task and it does not appear to be orphaned. It has many dependencies. How can I determine why this particular CI was...
I've watched countless YouTube videos, read numerous Community articles and still I cant seem to populate a field from the User table on the incident form based on the caller_id. I created a dictionary entry called T-ID and made it a reference and th...
I am working on our Service Portal and our UX team realized when you zoom out on the homepage, the gray container does not move dynamically and it shows white at the bottom. Does anyone know how to make the height fluid so that the container stays an...
Hello everyone,This is my first time working with IntegrationHub ETL for importing non-CMDB data.According to the documentation and the videos I've watched, to ensure the import of non-CMDB data via IntegrationHub ETL, we need to first create a CI id...
Hi everyone, I have a Catalog item that, when submitted, has some values wiped when opened in the RITM record. However, when I checked the portal, I could see that all options were available. Would anyone know what could be the reason for some of the...
Hi all, I have a flow that I set up in the flow designer. At the final stage of this flow, I need to check if the user has added an attachment to the RITM. And only after the user has attached a file (any file), then the flow ends. So, I need a proce...
Hi, I have a calendar report, and the week display tab shows the date in dd/mm format (is in yellow). But the system properties have the date format mm/dd/yyyy. Can someone help me to correct this defect, I can't find anything that helps.
Hi All, I had a requirement to create a email notification for the report created in UI builder .Not sure how to achieve this Anyone have any idea on thisThanks
Hi Every one,I am facing an record not found error(in record producer itself not in the targeted record )while submitting a record producer for updating an incident record, please help in this.the record producer script and screen short as below.var ...
I'm trying to add the Carousel Widget to a Catalog Item, as a widget variable to display multiple photos on the catalog item. After cloning the widget, there is a function that I'm trying to replicate outside of the SP to pull in the images that I b...
Hi Experts, I created a custom page in portal and added a clone widget of popular topics widget in portal.When i click on the cloned popular topic widget, i am being redirected to the correct topic, but the browser title shows topic_name.I can see th...