Resolved! How to stylize the colors of buttons in spModal in ServicePortal?
my code in ServicePortal:OK button spModal.open({widget: widget,buttons: [{label:'OK', cancel: true, style},],backdrop: 'static',keyboard : false})
Forum Posts
Roll back and Turnstile in workflow
When the customer rejects the item, it triggers a workflow event and rolls back the workflow to the point where it's waiting for a state again.My requirement is like when second approval is rejected it should make first approval also to requested sta...
Resolved! Widget dependencies as js modules
I use to add dependencies to widgets when I need third party libraries but nowadays web libraries are progressively presented as modules. The one I'm trying to import uses the following syntax: <script src="//unpkg.com/three"></script> <script t...
UI Builder Questionnaire experience
I'm brand new to UI Builder and trying to figure out what's possible for custom applications, beyond the typical incident review on most Workspaces. Is something like the attached picture (the walkthrough of adding an experience in App Engine Studio)...
Emergency change request needs mandatory incident ticket related to it.
Hi Everyone, I need some information. Regarding the emergency change request i need the incident mandatory? How i will do this one can you please give me some information? Please find the below attachment.
Interview questions for 1-2 YoE candidates
Dear colleagues, I'm reaching out for insights into interview questions tailored for individuals with 1-2 years of experience (YoE) in the field. The aim is to compile a comprehensive list of questions that can help candidates effectively prepare fo...
Resolved! Email Script - How to check if attachment has attached file
Hello, I have the following two attachment variables in the Catalog Item. How to write an if else statement in email script to check if the attachment variable has attached file or not?if attachment is there, displays "file is attached" else "pleas...
How can I use an Excel plugin to load data directly from a ServiceNow table into a spreadsheet?
With Jira, I was able to achieve this facility very easily. Still, no success in getting the ServiceNow data source into excel. I learned about getting the data using Microsoft Query, but the ServiceNow datasource is not listed here (see the attachme...
Change Model Visibilty
I have 2 Change Groups, Change Group A and Change Group B, I also have 2 Change Models, Normal A and Normal B. Both Models are available on the Create New Change Landing Page. When Members of the Change Groups go to Create New, I want them to see ...
Sort and Bold Catalog Item Select Box Results
Hi all, I have a Catalog Item with a Select Box that is being populated from a Catalog Client Script with and API call that returns JSON. The Select Box is displaying a combination of 2 fields from the API call. I would like to have 1 of the fields...
Formatter UI Macro Example
I want to imbed a list of records in my form instead of using a related list, but I don't have experience writing UI Macros from scratch. Does anybody have a formatter UI Macro that does something similar to what I describe below they could share tha...
When order guide submitted from service portal, autopopulate is emptying variables in RITM/SCTASK
We have a user info section(variable set) on all catalog forms. It was using script includes to populate user data into these variables. I recently moved from script includes to autopopulate. Autopopulate is working fine on catalog items and order gu...
Block "comments" field on Service Portal ticket
Hello, I need to hide the "comment" section from the end-user on the portal ticket when the CHG request is canceledI tried using write ACL for the "change_request.comments" with this condition, but it didn't work on the portal side, only in the back...
Error handling best practice GraphQL
Hello everyone, I'm learning GraphQL, but im still confuse about error handling. What's the best way to handle errors ? Is it possible to return http errors like REST API (404,401, etc). How to do that ?I noticed some people using union type for each...
Pre- requisite to activate/install Vendor Management Workspace
Hi Connections, Good Day! What are the Pre- requisite before activating Vendor Management Workspace, my client wants to use this module.Can anyone help me understand Pre- requisite (plugings/properties etc) to be install or activate to use Vendor Man...
