UTAH > Service Operations Workspace When I click "Transfer to Queue", I am seeing only one queue available "Universal Request chat" (this is OOB). How to bring the Queue (Chat Support) that I created?
Hi Team , when we click on ' Manage Access ' button getting error like this , can anyone please help me how to sort it out . Please help me how to sort it out this error . Thanks in advance .
my client script works well in platform,but it shows [TypeError: g_form.getOption is not a function] in portal. kindly refer to the 15th line of the uploaded image.
We would like the Create Incident button to look at the knowledge base the current article is in, and create a record based on that knowledge base's assigned record type, while still creating the appropriate record in cxs_relevant_doc/_task. In the I...
Hi, I'm getting the following error when I try to change the Due Date from Visual Task Board. I found the following solution on Now Support https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0821210 but I can't find what is the UI...
I'm looking to create a report that shows the number of failed login attempts per Account. Contacts are registered against an Account, and we want the total number of failed login attempts by all contacts per Account. The output would be grouped by t...
How can I add the functionality to have a plus/minus button to expand or collapse a container in the service portal? Same functionality as in the Backend UI It does not work on the portal and my Catalog Item has 7 Containers with Display Title. The ...
Hello All, Is there any utility or place to generate the scripts like run scripts, others scripts from legacy version to latest version of ServiceNow. It will be of great help to me. Thanks a lot !! Regards, Josh
Hello,Im trying to find way and understand how to do translations for tabs for browser in employee center.For example, we have widgets like approvals, favorites, requests and etc. So the goal would be to display translations for tabs in 3 other langu...
Lets say I have a question for Reason for poster request? If someone picks update or replaceThen I want them to pick a poster type. There is several optionsThen it populates how many posters they want I want to keep asking the question pick a poster ...
Has anyone run into this before? I tried the flow with "run as user" and "run as system". Email is working in other flows. I was wondering if I needed some privilege since this is in a scoped app?
Hello friends! I been reading about Now Assist and I read about the Now Assist for Everyone ( not sure if it's the actual name) for generating forms and items automatically by chatting with the Now Assist, but it wasn´t clear if this functionality is...
Hi all,To reduce a number of visible forms in use (currently 45), I have created a form which initially contains 2 mandatory fields: services and location.Based on the 'services' field value, I would like to display a different set of fields (map it ...
Hi guys,I need to populate a column in the task table list with the respective catalog item of both requested items and incidents. Currently, we show the catalog items of all requested items, but for the incidents the value is empty. Is it possible t...
Hi Everyone, I have a catalog item with two fields. 1. Ownership Group (Ownership Group based on kb_knowledge table)2. Knowledge Articles (Only Knowledge Articles with Ownership Group will be populated) (field type: list collector)3. Knowledge Catego...
