Hi, I have an SLA defined for incident table. The SLA is defined to be paused when the the incident state is changed to "On Hold".This is working fine so far. I also have an OLA defined for incident_task table.The OLA is defined to be paused when the...
Hello I have created a custom form which consits of approvals where this form runs on flow designer. So In a basic workflow when an approval is rejected there is a way to join and redirect to the new state.So my question is , Is it possible in Flow d...
To scheduled export of the Business Application table with the following fields sent to a Secure FTP location.using FLOW DESIGNERFields like sys_id, department.name , department.sys_id, it_application_owner.email ,it_application_owner.sys_id......etc...
Hi All,I have a requirement to create incident report as below:1. Incidents updated between 0-3 days2. Incidents updated between 4-7 days3. Incidents updated more than 7 daysI have attached the screenshot on how the report should look like.Please let...
What is the maximum number of task that can be viewed under the value builder section of success portal ? Which one is correct? 1. 52. 103. 154. 20
I must be overcomplicating this.. My employer wants to know all the incidents that had their SLAs breach yesterday, last week, and last month as 3 separate reports.In looking at the inc_sla table I can see that we have Has Breached to indicate that i...
Hi there, If I have a view of users in a list, is there a way, on that same view to have links to approval tasks connected to each user? Thnak you G
I need to change the delivery time from 1 day to 4 days on catalog item
Hi Community, I have created a custom table and add 5 fields like From location, To location, journey date, duration, user and created record Please provide the code for "Don't allow the member to create same kind of record, It will show error messa...
Hi, I have just started using my PDI instance. I am new to it. I have been learning from Youtube past 2 days.While coding in PDI, even though I checked my code many times, its correct but still there is no results. Even gs.log doesn't work.Is there a...
Hello, requirement is to remove duplicate numbers from our custom tables and update them with unique ones.The duplication issue occurs because we add some xmls from lower instances to production.we wanted to get all the duplicate records and then upd...
Hi,Is it possible to create a gantt chart view or any other view apart from 'Timeline visualization' on Story (rm_story) table? If so do share the types of visualizations that we can do. Thanks,Sugand
Hi All!I am trying to remove and add some fields to a dialog UI action on ast_contract table. In order to remove not wanted fields I would usually just remove them from UI action, however, this time when I remove those fields from UI action script it...
Hello All, I have created flow design for custom table . They are 5 stages of approvals , if any stage user as rejected the request flow design revert back to new state and again flow has to start from the new state. Please help me on this.
Hello! I had a quick question regarding max attachment size & count when submitting an HR case on the Employee Center portal. In my research it appears that the default (and recommended) max attachment size is 1024 MB/1 GB. Is this correct? Then the...