Hello All, I'm automating a service catalog item which has start and end date fields. I've passed the data through parameters. But when I run the test, the field values are getting set and it highlights the date fields in red as you can observe in th...
Hi Teampls advice , how to auto populate caller id details in caller filed, while loading the incident form.. i am using, client script but it is not working find the attached imagesRegardskhasim
All fields make read-only via UI Policy scripting
Hello guys!As the title says, what is the back-end variable name for Single Line Text as well as Multi Line Text variables? I am trying to implement a Fix Script that expands the fields from a Single Line to Multi Line if there are more than 70 chara...
Hi all, When I set My Request Filter, I want to call script include in Flag filter condition ,but it not work , Is it possible to call script include in my request filter? Any help will be appreciated! javascript: new global.showTeamsTicket.is...
Hello,I am struggling with font types and font sizes in TinyMCE editor.I would like to have the fonts reduced to Tahoma only. This I can do through glide.ui.html.editor.v5.font.collection. So no problem.But I also want to increase the default font si...
Hi! I have the following problem. In DEV instance i have configure flowdesigner for approval task. In this instance otherwise it works fine and the approval request is only offered to the approver. All configurations have been pulled over to the Acce...
Hi i have created a noitification on request tablei want to add approver comments and name of rejector in the template but it is not working :Dear ${u_requested_for},Your request ${number} for new GenAI software was declined. Software: ${mail_scri...
Hello Everyone, I am new to the community. I want start the ServiceNow's Client script. Can anyone let me know the best content for it, so I can easily understand the concept? Thanks.
I have to restrict creation of "Incident_task" record in the related list of incident if one record for the same incident is already present. i wanted to achieve this requirement by removing the "New" button after creation of one record. so that no o...
HelloI created a new table in a scoped application using studio. Now I am trying to add a dot walked field into the form but not able to. When I searched, I was only able to get "https://www.servicenow.com/community/developer-forum/how-to-define-a-...
Configure a Survey once an incident is closed. Once a survey is triggered to a user, If the same user closes the incident in next 10 mins, survey should not be triggered.
How can we use generative AI to summarize the document?
I have developed the application for my internship. The issue I have is when I submit a new request in the Catalog Item, and after submitting in the opened form the subcategory field is read-only and the state field is closed (have to be New). What i...
In Preview Working fine widgetIn landing page showing different border line , how to fix it
