How to debug a field on a form
Hi, I need to perform debugging for a field on a change form. Can anyone help with the process? Thanks..!!
Forum Posts
How to customize Scroll Bar in UI Builder and inside UI Builder components ?
Currently I am working on a workspace in UI Builder and I am using various data visualization components. One particular data visualization widget is Pie. How can I customize the look and feel of scroll bar shown in Pie component. Also, broader quest...
Resolved! Mandatory Questions on RITM Approval View
Hello,I am working a project where a request is submitted with the majority of questions on the form completed by requestor before they submit it. Once submitted, the request is reviewed for RITM approval (Approval-Group) and 2 additional questions a...
Resolved! Task Approval in Flow with Additional Approver Input
Hi,I am stuck and need guidance, we have a requirement that while appover approves task they should be asked with some questions, based on the response on those questions further flow has to execute. How this can be performed, as there is only simple...
How to change the color inside the 'search' in the portal to be a white color
Hi,we have a problem that when the user type something in the search inside the portal, the color of the letters is Grey and we have a dark background and it is hard to see the words. How can we change the color to be white?
Minimum permission to access all sys_properties table records
Hi,I am working on script where I need fetch all sys_properties table records using API. I was able to get this data only when admin permission was given.But when I created custom role which had read/write permission to sys_properties table( I create...
Resolved! how to control rest API post/patch access?
Hi Experts,I have a requirement to not allow user to insert/modify a particular field with rest API (not script Rest API, just table API) directly( means, via put, patch, post), but still allow read access, also allow the user's other action via rest...
Customer 360 ribbon is not showing the details in the HR agent workspace
I have created a ribbon using Customer 360 to show the details of the HR case 'Subject person' but it is not showing the details. I am getting the response as below:But using the same method for incident, it's working as expected. Can anyone let me k...
Unwanted Knowledge Article body is visible on the Knowledge document.
Hi All,While creating a new knowledge article, I could see the below mentioned article body/html body on the knowledge article form. After saving/publishing the article I could see the "business impact" html name on the kb_view page.Please can someon...
Hide Catalog Variable's Information or Annotation from RITM and SCTASK
Screenshot from a RTIM:Basically what I want is this: I have a variable which has a 3-line information/help text which is always expanded on catalog form.Now when this form is submitted, under the RITM and SCTASK variable this same help text is again...
Resolved! How to set up a Cancel Button with Confirm Dialog and skipping mandatory check?
Hi All,We have the following requirementCancel Button should prompt a Confirm Window (client-code)If Cancel Button is clicked, mandatory field check shall be skippedI've return below code in UI action, but the problem is, that it seems like you can n...
can we take two fields as groupBy at one time in glide aggregate scenario
Hello team , can we take two fields as groupBy at one time in glide aggregate scenario
Resolved! Create an incident/notify when a file transfer fails from MID server to SFTP server
Hey folks, I have a requirement to create an incident whenever an error occurs while transferring a .csv file from MID server to an SFTP server which is in a different network. I am using Export sets functionality and MID server script include to tr...
Resolved! Create UI Macro Button next to Priority Field and display a text explaining the Priority values
Hello All, I want to create UI Macro Button next to Priority Field (like the below image) and display a text explaining the Priority values 1,2,3,4. Priority field is an OOB field from task and used on the story table. Request you to help on the UI M...
Resolved! Email cc user to add in incident watchlist
Hi How to Achieve Email cc users to copy in Incident WatchList Please can any one guide me on this.when a mail recieved to instance, along with Email CC users those CC users to add directly in Incident Watch List.Please help meThanks.
