I also wanted to create ATF for the Service Operations Workspace after the release change to Vancouver. We used Agent Workspace before. I didn`t find it. With which release after Vancouver release will the ATF for Service Operations Workspace be bui...
Hi Team, Here I will explain how and what is the process of associating priority to a flow. You can only set a flow priority for flows that run in the background. Background flows run from the next available worker thread. By default, Flow Designer c...
HiIn the custom application having option "Validate Application" what does it mean and what it is doing and how it's getting data and how it is validating, what's the process behind that?what does it mean that MSP checks?After validating it is showin...
Parent incident should not be resolved when child incident is in open state
Hi ,I have a required to check in ACL whether the logined in user is part of a group but without using script can i achive this ?
Hi All,I have a requirement on virtual agent, whenever user is not satisfied with the chatbot, we have to create the new query, so the user will click on to the helpdesk it will open a new window to redirect to the support team and connect with them....
Hello,I want to create a UI action on the custom record. I know we have this option to export as PDF in the form context. But I also want a UI action basically a button on the record. Can't find the script to do this.Any help appreciated! Thanks!
Hi Team , only for particular catalogWe want make this SCTASK00001 ( as a url ) if user clicks on that means it has to redirect to that sctask . In the same SCTASK we are populating this message in worknotes also . in worknotes also it has to be ur...
Hi , I have one scenario for one of my requirements, We have a record producer form and custom table. As Requestor i need to submit only one request and if requestor tries to submit another he should not be able to submit the request and get a popup ...
What are the best practices to backup ATF test scripts/suites? And, is there any way to perform a scheduled run to keep backing up the changes periodically? #AutomatedTestFramework #ATF@Karthi17
Hello everyone, We will have multiple SSO certifications in the future.Is there a way to redirect users to their respective SSO authentication addresses and bypass Portal local login when SSO is already logged in? This seems related to the login widg...
Hi Community, I want to trigger an event from business rule when request item state changes to 'Closed Complete'.type of New Members variable is 'list collector'.The above info message is showing on logs.This BR is triggering the event. Notification:...
Hi Team,Am learning on service catalog module as i am new to it. While praticing like workflow is getting cancelled.Iam trying to create subflow and add user to group via run script. All conditions are working properly but scripts are failing Please ...
Hi Everyone, I have a report on sn_hr_le_case table, where we are bringing the fields from record producer variables, There are few multi row variable set fields which i need in report, How can i bring it. Pls help
Hello Developers, Can someone help me with below requirement.There is a field "Owner" in a custom application form. whenever any user added to that field, a specific role should be automatically added to the user's profile and vice versa when removed...
