While submitting a request there is a variable called manager, it sends the approver to the manager once the manager approved the it goes to one 'xyz' group. if the manager approves the request then we need to skip the group approval of the request a...
Hi All, I have created a field called access end date which is a date type field. Once the requestor selects more than one year from the current date in service portal, it needs to display some error messages and user should not be able to submit the...
We have a requirement to add a link to our portal that when clicked will open the Chatbot and start a particular topic. Is there any way to do this?
Hi Team, We have email client template configured for MIM. Currently this has single common recipient email id. In addition to this, we need to add the business notification email of the particular service in CC. For every service there is a business...
The execution result records of flows that I don't remember creating are being inserted into the Flow engine contexts table.What causes these flows to run?・Show Alert Executions・Show Remediation Actions・Event incert
I used the scripts as below， I cannot show the expected value, and with the alert(roles) to show what the script could get, it always pop up with "null", can anybody suggest what the issue is of my scripts? much appreciate! 1. Include script:var MIT_...
Hi Guys,I'm working on a scenario where I want to hide a particular variable(e.g Var1) on a catalog task 2 which got triggered after close completing a catalog task 1 and after hiding that particular variable(var1) want to make another variable visib...
How to add adhoc approvals for OOB Change Request ?
If security incident response , if any SIT is opened user unable to see attachment symbol.Any solution ?
In parameterized atf, when trying to fill the value in a multi choice variable ,it is not able to fill the values.What type of parameter definition should I set in order to fill values of a multiple choice variable ?
Task: "Populate serial number field based on all devices that are selected in the ListCollector"Question: Any tips or recommendations to improve this might be helpfulProcess description: In the personal developer instance inside (any) Catalog Item a ...
Good Afternoon,So I have started looking at the Service Portal and want to use the Meta tag field so the users get better results, this works great for Catalog Items i.e. Hardware\Software requests but it doesn't work for Record Producers, if I type ...
Hi Dev's,I have requirement where in a List collector field on a catalog item default value should be non-editable.*** User will be able to select other values in the field but user should not remove the default value .
Hi, all! Need help with adding external sources results in AI Search on CSM/FSM Configurable Workspace.
Hi, I am sending the attachment from Jira to ServiceNow, It's is working partially like when I add attachment in Jira it is updating but in ServiceNow it is attaching twice. I shared the code below please check the code and let me know where am I wro...
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