Hello,I have two sets of questions on our incident form and was looking for a way to distinctively separate the sections. I added a new container before the second set of questions. This does make a thin grey line show up but it is not that noticea...
I have created a custom API. But not sure, how to zip all the files together. I believe that I am missing something here. Any insights or suggestions will help me out.var queryParams = request.queryParams; var recordSysId = queryParams.sysparm_sy...
Hi All, I have below Issue while creating field mapping in transform map please check below screen snap. Please let me know if any one have any idea regarding same. Thanks & RegardsK
Needing assistance with getting interaction values passed to a Catalog Item within Agent Workspace using a UI Action. Our users would like to pass the following:opened_for --> requestorwork notes --> comments Here is what I have so far that opens the...
I have a catalog item which has a variable "outside". If this field is yes, I want to add a shipping charge of 100$ to the catalog price. How do I do this? I tried entering the following code in the Catalog UI Policies script. But it did not work. ...
Is it possible for single user to be active in multiple agent-chat conversations? For example, regarding two incidents, but each incident with different agent, in separate chat window?
I am unable to see reopen button in the EC portal. I read this one of the blogs:In order to make the Reopen action visible according to your needs, you can choose to override this method in IncidentUtils. canReopenIncident: function(current) { ...
I have a requirement to schedule the CMDB relationship report. The report is from cmdb_rel_ci table. But in the pdf report its getting truncated because of 1000 row exceeded. I have changed the form Design Page size, column and row width but no luck....
azure connection is failing with error -License assignment failed with error- message": "Error: Insufficient Permissions. Please Check Oauth Token and scope permission. servicenow Trying to connect Azure AD spoke with Prod AD connection getting above...
Let's say I have a choice field named status with 3 options ( APPROVED, PENDING, CANCELLED) in both the parent and child table. Now, I don't need the PENDING option in the child table. can anyone let me know how to do it using dictionary override?
Is there a way to add rows of content dynamically to a template PDF? Scenario: I need to have digital signature fields and some text entry fields on a PDF, but I also need to add an unknown number of rows of data to the PDF as well. So far I have bee...
Our list view, triggered from application menu "Student Device - Print Records" is using a specific list view. "Student Device Print View/" When I drill into a record, I want to see the corresponding form layout view. Depending on what the user last ...
Hi, We are doing setup for Notify Connector Plugin using the document provided by ServiceNow Docs https://docs.servicenow.com/en-US/bundle/vancouver-employee-service-management/page/product/notify2/concept/notify-connector-ms-teams.html While follo...
Hi All, I have a requirement as below: 1. Need to create a UI action on incident form.2. After user clicks on UI action ,a UI page should come with a reference to incident table where user can select an incident.3. Once the incident is selected in UI...
Hi all, We have a requirement to add the watch list on our external customer facing portal. Ideally I need the widget to allow contacts to add contacts from their company, or an email address. I've found 2 articles that share ideas of widgets: Servi...
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