I am trying to solve a gap in ServiceNow mobile functionality and I have run into an issue that I can't figure out.
To get our IT staff to use Now Mobile Agent while they are in the field, they need to be able to update catalog task variables. ServiceNow does not have any OOB functionality, but I think I can do it based on an old post from someone who had the same requirement and using Mobile App Bridge and the documentation.
The first thing I needed to do was create a page in UI Builder for the form component and a button for the Mobile App Bridge to communicate with the mobile app. I created a new view called mobile_variables that has just the variable formatter on it. It works fine in the core UI. However, in UI Builder, it displays twice and I don't know why. I'm not finding any documentation or posts on using the Form Controller that are helping me understand, hopefully someone has used it and can help me.
New view in Form Builder:
Core UI mobile_variables view:
UI Builder mobile_variables view:
As you can see, my UI Builder page is pretty basic:
When I added the Form component to the page, I kept the preset that comes with it and all I did was change the view in the Form Controller data resource.
Can anyone help me figure out why the variable formatter displays twice?
