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Setting up autoreply for emails sent to Service-Now mailbox

Hi All  Is there a way to setup an autoreply text for emails sent to my organizations Service-Now mailbox, only to respond to emails sent from an internal email address?  Is there a way where an inbound email doesn't create a record but still produc...

John_Lee by Kilo Explorer
  • 15345 Views
  • 34 replies
  • 9 helpfuls

Clickable Link Variable on Catalog Items

Hi,I have tried researching the best way to accomplish the following but so far have not had much success and am curious if anyone else has.Scenario: I have an inbound action that reads in an email from another system and it kicks off a catalog item ...

Michael H1 by Tera Guru
  • 8204 Views
  • 3 replies
  • 0 helpfuls

"Run Script" activity missing from Flow Designer

So we're still using the Workflow Editor for a number of reasons.. and one of the biggest reasons is because we have many activities where we need to "Run Script".I notice that in Flow Designer there is no "ServiceNow Core"  Run ScriptI'm aware that ...

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xiaix by Tera Guru
  • 1525 Views
  • 1 replies
  • 0 helpfuls

Last login time display on Next UI Experience in San Diego

Hi Community gurus,    My organisation are upgrading from Quebec to San Diego with New UI Experience.  At this stage we are exploring the potential options to transfer our custom design of Last Login time which in Quebec, the last login time is injec...

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Scheduled Import Passwords

Hello community. We have a scheduled data imports that pull data from the ServiceNow APIs (particularly to synch up some production data with our lower environments without having to do a clone). We need to change the username/password associated in ...

Walter K by Tera Contributor
  • 1264 Views
  • 3 replies
  • 0 helpfuls

Resolved! plugin installation on PID instance not working

Hello,   I am trying to install a plugin from the service now store.  when try to log in the store using the servicenow id for the pid instance to install a free plugin , service now respond with the message 'Sorry, you canotr login with this service...

fbelghait by Mega Guru
  • 2704 Views
  • 5 replies
  • 0 helpfuls

Resolved! Catalog Client Scripts: Prevent Duplicate Info Messages

Hey Everyone,  Below is my code: function onChange(control, oldValue, newValue, isLoading, isTemplate) { var citizen = g_form.getValue('variablename'); if (citizen === 'variablenameoption1') { g_form.showFieldMsg('variablenam...

Kenisha1 by Tera Expert
  • 1326 Views
  • 3 replies
  • 1 helpfuls

ATF failing at submit.

Hi,So I have an ATF thats failing at the submit step. It's basically about going to the service portal, filling out a form and then submitting it. Here are steps I have for it:1) create a user (name, phone etc)2) record insert (this is done so the us...

Not equal to is not working in client script

Hi,I am trying to remove choice options from variable based on grade level is not management 18 and above. I tried using the below script and it is not working. Please help! Thanks,function updateCampus(response) { var answer = response.responseXML....

reddy8055 by Tera Contributor
  • 3271 Views
  • 10 replies
  • 1 helpfuls

Resolved! Infinite loop in background script

Hello Community. I am just wondering If it is possible to limit the execution time of the background script (.../sys.scripts.do). I see only the option to "cancel after 4 hours", but It seem to be really long when you accidentally put some infinite l...

JosefJ by Tera Expert
  • 2308 Views
  • 2 replies
  • 1 helpfuls