Resolved! What is Pre Pattern Execution in Service Mapping?
What is Pre Pattern Execution in Service Mapping?
Forum Posts
Jira to ServiceNow integration
Hi, I need to send the attachment from Jira to ServiceNow, Could anyone help me please. How to send the attachment from Jira to ServiceNow. Thanks,Manju
Jira to ServiceNow integration using scripted api
Hi, I am sending the attachments from Jira to ServiceNow, it is attaching twice a time, Could anyone help me ?I have shared the code below please check and let me know? (function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { ...
Total Cost
Hi guys, i have a table with cost and qty that changed every time, for example: Cost 179 and qty 2 or 3 (it can be any number) i want to make a report with bar chart for total cost, how can i make it? thanks for advance!
Resolved! I want to set the value of the DueDate field of the request record (sc_request) to Null.
Currently, the DueDate of the request record (sc_request) is automatically filled in from the request workflow using the default function.I want to automatically set the DueDate field value to Null.How should I configure it?
What kind of Business Rule cannot be exported?
When I used Select All and exported Business Rules, there were originally 5258 pieces of records, but in the exported .xslx file, there were only 5197 pieces of records, a difference of 61 pieces. Why were these not exported? The same issue occurs wh...
Resolved! phone number validation
Hello everyoneI'm trying to write this client script for the phone number on the application form. I look at the script. It seems to be right but i'm not sure why it's not doing anything. no error. Am I tripping or something else? please help. Thanks...
Authorization issue
Hi I have created a GET API to fetch the all open incidents by using rest API explorer and I have created basic user account for authentication its working fine with POSTMAN we are getting results ..but the issue is for same API if we are using any ...
about Cloud Encryption
Hi all I hope someone can help me . I have readed the offical document about cloud encryption.But i can't understand it.1. It seems to be used to manage some key(why only one key is active at one time) ? where to use the key? out of servicenow ?...
Resolved! I want to round down the decimal places.
I created a business rule that sums the values in the related list and populates a column in the base record when a record is inserted or updated.The business rule worked properly and the total amount was set in the column.However, I wanted to displa...
How to publish draft knowledge article
Hi, I'm begineer of servicenow developer.It seems that to "publish" a knowledge article on Servicenow's Knowledge[kb_knowledge] table with a workflow of "Draft", the user must be the revisor (generally the author) or the KB owner or Admin. The user m...
UI Action in SOW that asks from the user to draw a signature
Hi,I know that if i use this script:function onClick(g_form) { g_modal.showFields({ title: "Enter your reason", fields: [{ type: 'textarea', name: 'work_notes', label: getMessage('Reason'), ...
Resolved! Hi All , Can some one help me how to autohide the popup messages in ServiceNow
Hi All ,Can someone help me disable autohide the popup messages in the ServiceNow Service Catalog Form?Please take a look at the screenshot for reference. I want this message to display stable "Please allow up to 10 business days to review contracts ...
Trigger an Assessment using UI Action?
Requirement: Need to Trigger a Assessment for Expediting a Change where certain questions need to be answered. Assessment should be triggered via a UI Action called as Expedite. Issues: 01. Created UI action but Assessment is not getting popped up i...
Adding variables to SC Shopping Cart template in Service Portal?
Hi community, I'm working on the Service Portal for my organization and they would like to see some variable fields in in the SC Shopping Cart widget. The widget is using the large_shopping_cart template and by default, it shows the product, price, ...
