Folks, we are having an issue with our knowledge articles that contain external links. They are failing when the link is accessed by our technicians but open without issue from the portal side. It was suggested we should ensure all links have the tar...
Hello team, I am facing an issue on Metric timeline UI action. Once clicked from incident it is not showing anything for specific users, while the users were able to see last month on the same page. As an admin I am able to see but while impersonatin...
We need to reinstall MID Server for some reasons. What should I do with the old folder? Remove? rename? or automatically overwritten?
Hi, I have a requirement of updating records, from source to target table('cmdb_ci_computer').The update should happen for only those records on the "cmdb_ci_computer" table whose discover source is either "SG-SCCM" or "Intune". Tried filtering out t...
HI All, I have a requirement, In contract table for example 5 users have access to that table. If two users raise the contract request other 3 users can't able to see there records. We need to block all ways to restrict there records. Please help m...
Hi All, Please let me know how to keep an account logged in all the time in Service portal. Thanks,Supriya.
in table i have date field on this basis i want to create a flow to send notification before 30 days of the selecteddate and also 15 days before
I need to update database records via background script.The field to be updated is support_grupe.Each database in the cmdb_ci_database table is associated with an application from cmdb_ci_service.Based on this affiliation, I am supposed to complete ...
I'm testing the upload here
Hi everyone,We have a requirement where we need a report with the user's name, duration and count (Total till the current date) of who has used Service Operations Workspace. Please let me know if anyone has worked on a similar requirement.Thank you i...
Hi Team,Can anyone help me to hide this 'Update Selected' UI Context Menu for a specific table. Regards,Ajay
Hi Experts, How to change the Banner Text Color in Agent App ServiceNow I have Mobile App theme as below:But the Banner Text Colour is not changing to black Am I missing something. Please guide me.
Hii everyone, I am trying to do Integrate ServiceNow with redshift.anyone have any supportive document regrading how to do this integration. Thanks & Regards, Krishna
How to grant report_view ACL for metric_instance table to the roles: admin
Hi all,I have a catalog item where we can attach an excel file. If we select create then the records should get created on a staging table. If we select update then the records on the staging table should be updated. If we select delete then the reco...
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