Hello, I am having issues having a pop-up display for a user on every login. I have it where it will pop up, but it does NOT popup on the dashboard homepage/landing page. It will after a user navigates to some other type of record, however.
We have a situation where we need to Integrate SCCM to ServiceNow. The integration using SGC is successful. However, Inorder to accomplis the use as shown below, we are asked to install - com.snc.orchestration.client_sf_distribution). The usecae ...
Hello, I had requirement for catalog item. I had one filed in catalog item name as - "computer name" it is reference field to alm_hardware table which contain assests like macbook, and laptop if they select laptop we need to check whether it model ca...
I have created a service catalog where requester can select the group and it should only show the member of that groups. When I select Group A the list collector only shows 2 member or more member onlyScenario 1Group = Group A (reference field and ta...
My requirement is to create a set of demo data (like incidents) for my scoped app as though the records were created X number of days ago. Therefore, I am programmatically setting sys_id, Number, and dates. I am able to set sys_id and dates, but n...
We have an email notification that isn't working properly. This specific notification sends an email to an approver when they have been assigned a task that requires them to review and approve. Two different people are receiving the approval email (...
As title mentions, while using the fulfiller portal the left side application navigator goes blank. If you refresh or click on any of the menu items (All, Favorites etc) it comes back. Has anyone experienced this? Cannot find any know issues or comm...
Hi. I need to present a variable in a request form for a Catalog Item that allows the requester to select one of their manager's assignment groups from sys_user_group. How can I create a reference qualifier on the variable so that only the requester...
I have a Catalog Item in which the requestor wants to add a hyperlink (i.e., a Click here) to take the user to a specific knowledge article. I tried with a UI Page and I am getting:It is obviously not happy with the ampersand (&), so I am trying to f...
Hello All, I have a request for set up with a list collector pointing to the user table. Depending on the number of users selected in the variable the request will generate the same number of tasks. I want to put each individual name in the task sho...
Why that after Im changing incident's state to closed and save, the state's value field is being empty ?When I do 'show xml' I do see that the state has a value but on the form its empty
Hi All,Please explain difference and when to useSample ACL :customer_projectcustomer_project*customer_project.state When a "read" acl is created on table(customer_project) for a role "role_a" , then all the users with " role_a" will be able to view t...
I have a requirement where in task1 user is filling description and close complete the task and description should carry over to the 2nd task and other subsequent tasks.How can I achieve this, quick help would be really appreciated.Thank you.
I am trying to set up inbound mutual authentication for which I have the prerequisites available:1: Plugins activated2: ADCv2 enabled on SNOW instance.3: Certificates are available with keystore.4: We do have a resource path available obtained from t...
I have a Record Producer on a portal that creates Incidents, and every other field that I set via script works correctly, except Impact and Urgency. I want to set the Impact and the Urgency and let the system handle the Priority via the Data Lookup D...
