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Resolved! Getting 404 when trying to call a rest api

i calling an api endpoint to get an oauth token back. i need to pass through the body the : username,password and grant_type. I am following exactly what works for me in a powershell script but i keep getting "invalid grant type" when trying to do vi...

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Regarding the SLA schedule and Time zones

Hi Community, the client provided SLA schedule & time zones like as below 1 . Schedule :  09:00 to 18:00 - Business days (Monday to Friday) - Brazilian Time (which option can i select schedule filed) -  2. I asked Timezone source is the SLA definitio...

Srinivasu2 by Tera Contributor
  • 506 Views
  • 2 replies
  • 0 helpfuls

ATF slush bucket

Is there any work around for slush bucket?

Community Alums by Community Alums  
  • 757 Views
  • 3 replies
  • 0 helpfuls

Resolved! Accessing newly created case record in AFT

Hi All, I am trying to create an end to end test in ATF that requires me to create a case as an external user and open it as an itil user. I am able to create the record and validate the fields, but once I try to open the record with an itil user, I ...

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Emmanuelck by Tera Guru
  • 864 Views
  • 2 replies
  • 1 helpfuls

MetricBase trigger flow not working.

Please help! Why my MetricBase trigger flow doesn't trigger even when the condition is met.  I ran Test and it worked. After it is activated, I found no more flow executions even when condition is met. We are using Utah.   

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celinenrmn by Tera Contributor
  • 503 Views
  • 1 replies
  • 0 helpfuls

Map string field to reference field - transform map

Hi all, I have a requirement to map string field value to a reference field. That means source field will contain string value ( eg : Name of business area) but the target Field is a reference field. Is it possible to map string field to reference fi...

Anwesha3 by Mega Guru
  • 2013 Views
  • 2 replies
  • 2 helpfuls

Resolved! Need help Assigning Catalog Task to Specific Person

Scenario of the New User Setup Flow Design:When someone request a new user setup, it creates a request creates a request item and then creates three different catalog task to go to different department within our team. What I would like flow designer...

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yjeon92 by Tera Contributor
  • 2525 Views
  • 9 replies
  • 1 helpfuls

Resolved! Dashboard data not visible to user

I created new dashboard and shared to one user. But user is unable to see data in dashboard. Data is showing empty and dispalying message: "Report visible only to a specific user or group"Plese suggest how to overcome this.

Ramakrishna6 by Tera Contributor
  • 4343 Views
  • 5 replies
  • 0 helpfuls

Resolved! Help with Workflow script = forEach

I can get the script below to work for a single record without any of the forEach function lines below...But, I must be so missing something when trying to loop through this array (mrvsValues). Any suggestions?  var mrvsValues = current.variables.mrv...

Resolved! Make fields Mandatory on specific view of rm_story table

Hi Developers, I have a requirement to make 4 fields mandatory on a certain view(ECC View) of rm_story table Below fields to be made mandatory additionally for ECC View.1. Product2. Theme3. Assignment group4. Assigned to   Please suggest. 

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Naveen87 by Tera Guru
  • 1669 Views
  • 5 replies
  • 5 helpfuls