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What happened to the wiki?

Hi, I keep seeing links around for a service now wiki, for example http://wiki.servicenow.com/index.php?title=Web_Services_C_Sharp_.NET_End_to_End_Tutorial Was the wiki archived or moved somwhere?

Ian23 by Tera Contributor
  • 1627 Views
  • 2 replies
  • 0 helpfuls

Live Chat - Translation missing

Hi. Where can I translate the message "Your expected wait time is about 1 minute"? I have added entries to the Messages but its still not translating:   

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SC4 by Tera Expert
  • 373 Views
  • 1 replies
  • 0 helpfuls

Resolved! Need to change font color in email subject

Need to Display VIP in RED color in email subject, I have written the below email script but VIP is not showing in RED .   var subject; if (current.reported_for.vip) { subject = '<span style="color:red;">VIP</span>'; } else { subject = ""; }...

Admin7267 by Kilo Sage
  • 1580 Views
  • 2 replies
  • 2 helpfuls

Printings variables in a notification

   var result = new GlideRecord('sc_req_item'); result.addQuery('sys_id', current.sysapproval); result.query(); if (result.next()) { var variables = result.variables.getElements(); for (var i = 0; i < variables.length; i++) { ...

Snow-Man by Tera Contributor
  • 560 Views
  • 4 replies
  • 0 helpfuls

Resolved! Script not returning the parent value of cmdb_rel_ci record

We have a catalog item that is a request to update a CI.  One of the requirements for the catalog item is to display the current values of the CI and it's relationships for two specific classes of CIs (servers and applications only).  Displaying the ...

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gjz by Mega Sage
  • 970 Views
  • 7 replies
  • 2 helpfuls

Resolved! Update new field on all Accounts with the Account Name

I've created a new text field on my Account table called 'Account Friendly Name'. The default for this new field on all new Accounts created moving forward will be the actual value of the 'Account Name'. For all current Accounts, I need to update the...

MStritt by Tera Guru
  • 934 Views
  • 8 replies
  • 2 helpfuls

Defining when Response & Resolution SLA start

Hi Team I am trying to configure SnoW in such a way that SLA only starts when a technician/engineer is assigned to the case.The current setup is that SLA clocks start the moment a case is raised.Can I confine it in such a way that the SLAs only start...

krwlng by Mega Explorer
  • 452 Views
  • 1 replies
  • 0 helpfuls

Question On Notification

Hi There,I have one Requirement on Email Notification,  When the New Request is created at that time Requestor will receive one Out of the box Email, that is Request is opened on Your Behalf,  But Now in my case, for Termination Order Guide  I need t...

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Community Alums by Community Alums  
  • 935 Views
  • 19 replies
  • 0 helpfuls

Resolved! Reconfigure SOW List view

Hi,  I need to reconfigure SOW List view Incident to not show incidents with channel "alarm / notification". Not sure how to do this. Any suggestions?

Resolved! How to remove related links from a view

Hi everyone,Is it possible to remove Related Links from a view? I understand you can from a form but is there an easy option to remove it from just one view?    Is it possible to simply change this under the view created under related list.Change vie...

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Gemma4 by Mega Sage
  • 3874 Views
  • 7 replies
  • 1 helpfuls