Hello,I’ｍ working on customizing the Announcements widget to display the From field in addition to the Title field.When I added {{::a.from}} to the HTML of the widget, the numbers are displayed like the image. Is it possible to set the display format...
Hi all, I created a variable on the portal which is a reference type of the cost center table without adding any conditions in the variable attributes section by default it is showing "country name". I wanted to show only two field values in the vari...
Hello Team, I have one requirement on Change _ request table:- when the user click on request for approval button , check approval affected CIs/services and condition are if approval group is Available trigger approval for approval group , if approva...
Hi All Please help me on this request , user is not able to see Catalog page shows blank screen when selected, it should give list of all Catalogs created in ServiceNow. How to solve this issue , Please help me with steps @Saurav11 @kamlesh kjmar
Hi Guys, We are trying to hide the option to Remove All and the Pen icon in the MRVS. I have the onChange script below. It works perfectly in the Portal but not on the classic UI. function onChange(control, oldValue, newValue, isLoading) { if (isL...
Hi All, I want to setup a manager approval for all employees irrespective of their designation in a catalog item What I have done so far is as below :Now I did not modify any item workflow as its a common workflow used for many catalog items.So as ad...
HiI'm copying all journal entry from one table to another using below code. But I don't want datestamp and updated by. Just want the comments to be updated. How to remove those?var notes = gr.u_work_notes.getJournalEntry(-1);current.comments = notes...
Hi, I have converted one catalog form into a record producer, all variables,ui policy and script is copied into the record producer. in that we have one ui policy which is used for making variable editable in the target record (a new custom table ext...
We are getting odd java error on what by all appearances (and previous function since this worked last week prior to Tokyo) is correct syntax. After recent upgrade though, we are getting java errors that look like this-We are logging out the data obj...
Hi,how can i disable message forwarding from one mailbox to another?I don't see any business rules, what's the best way to look for it?For example, now an e-mail coming to TechCentral is immediately redirected to Payment box and I would like to disa...
Hello all, I am trying to create an if condition for the Record producer in workflow. The table and record producer has a checkbox field, when the record is modifying the field from true to false , false to true the approval or event activity should ...
Hi Everyone, I working on virtual agent and as I am new to virtual agent, I am facing this issue. My requirement is that when I type something on virtual agent then it should give me knowledge article related to my question.For Example: If I type "wi...
Hi AllMy UI action is working on the form view but not working in the list view. Can someone please help me fixing this issue. Below is the code I have written in UI action. function cancelRequest() { //var answer = confirm("Are you sure you want ...
作業メモ以外の通知設定について教えてください。 「作業メモ」でなく、「説明」欄が更新された場合に、メールで通知がいくように設定することは可能でしょうか？また可能な場合、@で該当者のみに通知がいくようにすることは可能でしょうか？ ※「作業メモ」と「追加コメント」で、servicenowの利用経験がない人が利用し、利用目的で混乱することを防ぐことが目的です。対顧客は「追加コメント」で、内部の利用者同士のやり取りを「説明」欄の利用を考えています。
Hey allI have a customer who only wants to see a list report that gives only users who have closed less than 5 tasks over 30 days (All Tasks)I see that there are limitations in the creation of a report and would like to hear from you experts how a sc...
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