Resolved! Regarding date/time variable.
Hi everyone, I need to create a date/time type variable.And in the date picker, the date should be only future dates and allow only upto 90 days. Thanks in advance for your help!
Forum Posts
Resolved! How to update incident record from one instance like A to another instance like B (integration)
Operation will be like GET,POST,UPDATE by using REST API concept (integration in serviceNow)
Resolved! Enabling System Definition
Hi, I have hidden the "System Definition" application by unticking the active checkbox. It is now not available in the left side menu. How do you get it back? This article does not say anything about this: https://docs.servicenow.com/bundle/tokyo-pla...
Resolved! Unable to fetch the key value for JSON parsed in Javascript getting undefined message
Hi Team, Please suggest inputs, I have javascript variable which I made stringify() to convert to javascript string and made JSON.parse() . When I am trying to fetch the key value it is showing undefined message but that value exist in JSON object.ex...
Resolved! List collector variable without reference table
Hi team, My requirement is that to have 10 to 15choices where I should allow the users to select multiple values However I want to achieve this without a reference table,because we have role based ACL on question_choice table which is restricting the...
Resolved! Regarding a run script working in background script not in workflow
Hi Experts, I have created a workflow where a user needs to get added into groups which he selects in the list collector on a catalog item form. The Script to add user is working in background script but not in workflow runscript. Did I miss somethin...
Need help with Embedded URL for direct Live agent chat
Hi,We have enabled only Live Agent chat, by deactivating the Virtual Agent using some configuration steps. We will be piloting our Agent chat in our production instance, in the process we need to redirect the users from our Insite portal when click o...
Resolved! Not able to edit Kb articles
Hello, Some of Kb articles in our system have no versions listed in Article versions related list, because of which we are not able to edit them. Checkout option is not available. When we retire the knowledge article still we are not able to edit the...
Allowing snc_external role to upload attachements
Hello everyone,So in my instance i have activated the external user registration and i need these registered users to be able to download attachements on a record producer.Is there anyway to bypass snc_external users not being able to use attachement...
Roles for create Update Sets
Hi all, I need to allow some users to be able to create and manage their own update sets. I tried to use the default role called teamdev_user but when I assign this role to a specific user it doesn't show the option to create a local update set Revi...
Resolved! LDAP authentication
We've had to rebuild the configs on our Firewall and it looks like this has affected our LDAP authentication. Currently only users who had an existing session are able to log into Service-Now. Any new login attempts get an error saying "Your account ...
Resolved! How to assign a role to all users
We have created a module for all employees to submit their updated resumes to. In order for all employees to view this module I need to create a role for the module and then assigned it to all employees (197) Should i create a role and add it to a gr...
Resolved! How Can I use multi select drop down choice list in UI page?
Dear all, @Ankur Bawiskar Please give me any suggestions for below requirement. My requirement is, I need to select the multiple options from multi select dropdown list. I can select the multiple options in dropdown but those selected multiple op...
Rest API - Create a ticket, Assigned_to field
I am in the process of changing some code over from the old SOAP methods to use the REST API to create tickets. I have run into an issue where the assigned_to field will never fill in but I can fill in just about anything else using the login and pa...
Resolved! Multi-Row Variable Set: Client Script to Do Something on the Cat Item when a new row is added
Hello all, I have a catalog item that includes a multi-row variable set. I've just read this handy little article about how to access the content of rows that have been added: https://community.servicenow.com/community?id=community_article&sys_id=2a5...
