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Resolved! Create Databaseview from 2 tables

Hello. I need to create a database view from 2 tables to achieve a table where I see the "installed software", "computer" and "assigned to". Table 1 = cmdb_ci_computer -> In this table I have the computers with the "name" and "assigned_to"Table 2 = c...

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Resolved! how to attach a approvers to the created knowledge article.

Hi Team,  I  have created the Knowledge article  by navigating as below, Knowledge>Knowledge Bases>Field Service ManagementThere are  184 articles inside the Field Service Management ,i want to create approval flow only for 184 articles , how to achi...

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Resolved! OOB files in the system

what is Out of the Box (OOB) files and customized OOB files and customized files in the system?Describe above those and where can we find those?

shivaadapa by Tera Expert
  • 2012 Views
  • 4 replies
  • 2 helpfuls

Script is not working

Hi,I need help to write an VR Assignment rule script on below conditions.1. Query CI on VIT(current.cmdb_ci)2. Query sn_vul_m2m_ci_services with CI from VIT.3. Check if there are more than 1 service.4. if 1 servicequery cmdb_rel_team with service nam...

Resolved! Roles

what does this roles means any description? where we can use them ?change_managerassetinventory_admincatalog_item_designerOauth_adminImpersanatoritil

shivaadapa by Tera Expert
  • 1325 Views
  • 3 replies
  • 3 helpfuls

Resolved! Need to filter for stockroom reference field

Hi All, On the form level I have one of the field called "stockroom" and referring to alm_stockroom table.And I have one field on the form level that is "Requested for" based on this requested for field I need to filter the stockroom field with stock...

Atchamma D by Tera Contributor
  • 1015 Views
  • 5 replies
  • 1 helpfuls

Reassign an approval to another user

Hi  ,I am new to servicenow development  ,i have a requirement to  'Reassign an approval to another user'  in ritm.can you help me on thisEx: If a  ticket is icorrectly assigned a request that needs approval from different  user,need to  re-assign  t...

Question on SCCM

Hi All,I have one Question on Assets. In SCCM assets are not present, but they are present in ServiceNow, and I don't want those assets in ServiceNow Aswell. Some Assets in SCCM are retired but those are still present in ServiceNow, so i need to dele...

Mani60 by Tera Contributor
  • 275 Views
  • 1 replies
  • 0 helpfuls