Hello, In "Approval Rejected by other" email notification, it will trigger email's to remaining approvers apart from the one who rejected saying "This approval was rejected by xxxx Approver". Here the email notification was getting triggered to remai...
Is there a way to add a user group to the Now platform's watchlist? For example: If I wanted to add all members of the HR group to the watchlist, I could select from a list of groups to manage rather than each individual name. If this isn't available...
I was looking for a few items under the System Definition application in our Sandbox instance of ServiceNOW. There are a few items that I was not able to see that, according to product documentation, I should be able to: Tables and Applications for e...
The sys_import_set_run table has a number field. What's more, its display field is its Number field. Now, what's curious is that it has auto-numbering disabled, apparently causing both A) its number field to be unmaintainted/empty, and B) all referen...
Hello! I followed the advice in this post to create a Database View that I hoped would produce a list of Reports and the Dashboard(s) they're in, to attempt to update all Reports (for one particular Dashboard), en masse, either by list edit or as a w...
I am looking on how to best format a Client Script (I have very little code experience) to display a field message (g.form.showFieldMsg) below the Location field when the Location has a specific value in its record. For example, in my development ins...
Is there any way to get values from MRVS?Specifically, I would like to have a record producer variable automatically populated with the result of a calculation based on the following MRVS values.In the screenshot below, I want to multiply the "金額" an...
I'm trying to create an incident through scheduled job. I have written a glide script . The incident created should be to assigned to a particular group and user.Here is the script. I tried assign roles also, which did not assign the user. please hel...
Hi all, I have a requirement to create a problem record when an incident has 5 child incidents. I was thinking of using glide aggregate to perform the count, and use the fact that when the 5th child has the parent added, the comments are updated in t...
1. On Employee Central Portal, only the most recent published version of each knowledge article should be visible - For this, I see only recent published version is available on the portal. From where, I can validate this if this is OOB feature avai...
How many days the data can be stored in staging table or import set table ?
I have a form that creates a Business Application , on submitting the form it actually creates a Request item for the approval , as we have a list of approvers in the Requested Item, on selecting a one approver it takes to the approval form , when we...
i've tried this but its not working as we can't delete the record even from table ui level also tried to switch to security admin and tried to delete it its not working basically we can't delete this record var gr = new GlideRecord('sys_user_has_rol...
Hello ServiceNow Community, I'm working on a requirement to add a tooltip/hint on hover for the Knowledge Article Template Selector. Is this possible? Thank you!
I am trying to update some cmn_schedule_span objects (move them forward one day). I understand that start_date_time and end_date_time are the fields I need, but these are of type GlideScheduleDateTime but stored as strings. However, I seem unable to ...