Hi People,I'm not able to select the Advanced User Criteria in Audience (Scheduled Content). The system says, "Advanced User Criteria is not available here". I'm attaching a screenshot along with this post. Is there any other way to use advanced crit...
Hello, I am trying to convert a .csv export file to a txt file under Export Set -> Scheduled Data Export (Pre execution script).the need is I want to send a txt file to MidServer. as we dont have the option to txt file, I am trying to convert the fil...
Is there a way to send MS teams notification to the caller of the incident? Like in my case, whenever the state of the incident changes that notification should be sent directly to the user and not to the channel.
I have date field in the catalog form for which I am trying to get display value. I have tried var date = g_form.workation_start_data.getDisplayValue() and var req = g_form.getValue('workation_start_data'); both are giving empty value.I have also tri...
Hi All,My requirement is to display "New" Button on related records of catalog task based on certain conditions : Image1 for reference : Image 2 is of the configuration of New UI Button created on Global table:This New button is displayed using a UFX...
Hello, I need is to create ACL where user can see only tickets assigned to the group he is member of. I have 3 groups (Eastdpt), (Westdpt) and (National). Currently all groups have access to each other's tickets. I need ACL that allow (National) to ...
Hi Everyone!!Using SuccessFactors Spoke (oData API), tried to pull data from Successfactors to Servicenow staging tables. I was successful to pull data for three tables. However, all my efforts are failing for Locations table. Copied the OOB flow des...
Hi Team,I have a catalog item given below, on the dashboard link field i have selected "Arnaud Thonnard's dashboard" when i submit the catalog it should trigger an approval to the "Arnaud Thonnard's dashboard" owner when i click on the dashboard link...
I need to copy the work notes from interaction to Request when we create a request. How can I do that
Hi all,I want to show fields on record producer form according to the location of the user selected.Note: Do not use Catalog Client Script.
Hi Community, I'm trying to add approvers in flow designer based on division here is the script but seems to be not working looking for some quick helpvar requestorDept = fd_data._1__get_catalog_variables.v_division; if (requestorDept == 'dept s...
Hi Experts, I have written the below code for resolving the records based on the Vulnerability. when ever I click on the resolve all button only that record is getting closed but not the other records. Can anyone help with this. Thanks in advancefunc...
I written a for a requirement for sending email notifications for Change tasks when the planned end time five min before and after 5 min. the following script I used, BUt it is sending twice the mails. please help me..BR rule : Before updatewhen: st...
Hi,we are very eager to try new Now Assist features like summarization, search, article creation etc.Especially flow activities which are able to process text using Large Language Models. A lot of our customer are interested and we want to start with...
Hello I have a strange issue with COMPANY field. In the list view it's empty - but value is visible inside of the ticket: What can be the issue?And second issue is one user see VALUE in a LIST VIEW + INSIDE of the ticket,but second user form his grou...
