There is a kb article around the issue i mentioned which is The incident number is missing on the incident card when the record is being submitted through a Virtual agent - Support and Troubleshooting (servicenow.com)The article says :CauseThis happe...
Hello Troubleshooters,I'm missing "Comments" in Compose pane in SOW(service operations workspace) and I don't see "toggle compose setting". Currently I'm in Utah p4.Please find the attachments for PDI and affected Instance would explain the Issue. A...
Hi Community, I have few RITMS generated in system for a specific form. They all are created by System. They are creating RITMS by inserting wrong values and I need to identify the trigger point for this. Could you please help me know how can we ide...
Hi everyone, Hi, our team and I are looking to start archiving some of our old data, I've done the research on NOW Product Documentation and reviewed what they have for archiving there. The only thing that my colleagues and myself are having a hard ...
Hi Team,Has anyone implemented year view calendar widget to be displayed on service portal ?Thanks,Udit
there were two variable called contractor and manager, contractor is of yes or no type. and manger is of reference type. if we select yes in the contractor then only the users whose mail id contains "@xyz.com" need to be shown in the manager field.
Hi All,How to send csv file to snow in original format (no binary & no base64) using REST API and attach it to particular record. and is this even possible to send csv file over api in original format. Please suggest. @Ankur Bawiskar Please share y...
Hello All, I wanted to know if is it possible to export a record as XML along with the related lists of that records. There is custom UI action called Export and when that UI action is clicked it should export the record as XML along with the related...
Hi guys, We have created a UI action 'Create Change Release' in the backend form on the Problem table that, when clicked, should redirect the user to the SP portal form 'Create Change Release' and automatically populate the problem number in the fiel...
Hi All, This is a very useful tip whenever you update any reference field on a table via "Update Record" Action in Flow Designer.Always remember as you are updating the Reference field via Flow and Reference field takes the sys_id/record so always us...
Hi All, There is a Reference Field where i have a written a script include with Reference Qualifier to filter some records on the table and created a new UI Macro which should display the records without the filters. Now when i click on Newly created...
Hello,I tried to update the currency symbol should be show in total amount but i wont work. It should be the same currency symbol whether i set Per unit and update in total amount.Here's the code. function onChange(control, oldValue, newValue, isLoad...
Hi All, We have this requirement where are receiving the file through attachment api from third party and it is getting attached to the record. but the issue here is the file getting attached is in Binary format and I want it to be in original format...
Hi Experts, I have a problem when using UI action to change the state of Approval related to my record.My UI action will change the state of Approval to Cancel when it is clicked, however, the state immediately change back to Requested. I cannot find...
I'm having a lot of strange problems in my application and in my test environment, so I decided to back out my application and promote it again from the start. This would be in two parts. Part one, back out all update sets. Part two, promote and comm...
| User | Count |
|---|---|
| 78 | |
| 50 | |
| 19 | |
| 13 | |
| 12 |
