Project Action table contains annotation. It is displayed whenever the form loads.But in the project workspace RIDAC page, when we select Add Action option , a modal popups and then annotation shows, gs,getMessage. Is there any way to hide it or remo...
Hi All,I am unable to include the RITM variables in database view, Is there any possibility to add variables? Thanks.
I have 4 catalog tasks, I want to copy all attachments from Task 1--> Task 2---> Task 3 --> Task 4 ---> Task 5.Wrote a Before insert BR on sc_task table with condition as Cat item is "ABC" and State is 'Open' var task = new GlideRecord('sc_task');tas...
How to access workflow input variables in workflow script?I used below script in scheduled job var ch;var op='update';var a = new GlideRecord('change_request');a.addEncodedQuery('state!=-2^start_dateISNOTEMPTY^ORwork_startISNOTEMPTY^work_startRELATIV...
UI Action - Form Button in CSM Workspace The following is where I am starting... I created a form button within a single table. The value used to create the URL is found in the existing table. However, what I am trying to do now is create the same fo...
Hi, I need assistance with a script below: I want to be able to display field1 or field-1 or field--1 based on user input and display it in the description of the record producer incident. if user input is red from field1, it should display field ...
Hello,The inbound action 'Reopen incident' does not work when I add the RE: prefix to the subject and reprocess it. It doesn't work. Receive type not set to Reply is set to new while reprocessing email.Inbound action: It shows following Entry in log:...
Hello, I am building a Hardware Request flow using Flow Designer. When you run into several "if" & "then" statements,, how do you ultimately join the two branches back together? Example below shows an Approval question at the start of the flow.If t...
I have created a business rule on table(x_turbo_turbonomic_turbonomic_action_approval), that creates a standard change whenever any record inserted on this table. The issue i am facing is that when i am trying to apply change template on the change r...
Hi Community, How can we get these two options complete and incomplete in Catalog task instead of one transition line. Please find the below screen shorts for your reference, one is complete and incomplete screenshot and another one is one transitio...
Hello,Is there a way to limit the available application scopes showing/selectable from the application picker for a non-admin user who is given the ability to see/use the application picker using Delegated Developer ? Specifically, the scenario is as...
Hello, I have a flow that updates the RITM with an additional comment. The ticket itself show the comment being made by SYSTEM but the notification email show the comment being made by UNDEFINED. Any thoughts? Thanks
Hello, How do I get the value of a field not shown on the current form from within a client script? I'm trying to get the value of incident.child_incidents from a client script for incident. I've tried "g_form.getValue('child_incidents')" but it retu...
We have created a database view between the demand and demand task tables, created some reports from that dbv table and placed them on a dashboard. The dashboard users would like to be able to edit some fields (task or demand description, task or dem...
Hi Community, What is the meaning of Closed Skipped option in Catalog task, and what will be the impact if they clicked and saved Please find the below screenshot for your reference Thank in advance Regards,Srinivasu Sagiraju
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