Resolved! 公開済みナレッジがポータルから参照できない
ナレッジに公開済みの記事がポータルから参照できません。 何か、確認すべき観点や、対処方法等ございますでしょうか。
Forum Posts
Resolved! View (related list relationships)
Good afternoon, dear colleagues! I have encountered a following problem. I have a View, it is relationships between two tables. In one of these tables I have an application form to create new records and make modifications in the second one. When I c...
How to achieve WFO Agents shift planning
Hican anyone help me how to configure Agent shift planning and Team Calander for agents to track the agent performance Thanks in advance
now mobile app button non-representation
Hello, everyoneI have hidden the submit button of the catalog item on the computer side, but this button is still displayed on the now mobile. Does anyone have a good solution.
Unable apply view rule on problem and change request table
Hi All, I am trying to restrict no-admins to redirect to the workspace UIB.The below screen shot which I created for the incident restricts non-admins to view only workspace_uibbut when trying to do the same for a problem or change not work.
using client script
when incident is resolved attachment need to delete. disable attachment onload.
Service-Now tableChoicesScript if you can pass a parameter in there to make it dynamic for choosing which Tables show up in the field
Was curious if there is a way to use tableChoicesScript attribute and pass a parameter in the process function in the script includes and if not that then how to put specific tables in a field type of Table Name. Any help would be appreciated!
notifying to the user
i have a requirement on notifications, as a requester, I shall receive an email notification informing the submission /approved/rejection of the record. how to achieve this functionality,, if possible provide examples also.. thank you
Resolved! Verification in widget
I have a custom widget where I'm asking for input from user table. As soon as agent input user id, tool should cross check, if any active incident is raised with CI=Standard Laptop for this userid or not. If active incident exist then it should not a...
Can we enable "Graphql" in our instance?
Hello experts, Is it okay to enable to "Graphql" in our instance? will there be any problem using it?Could anyone please let me know the advantages and disadvantages by enabling it? Thanks,Ksnow
Task Intelligence Info?
Hi Trying to explore task intelligence in servicenowlooking for few use cases of it applicable in ITSM Can we try and test task intelligence in PDI?
Map to field for Catalog item
Hi, I have created a Catalog item with variables.I have a variable that references the sys_user table as below. The question is as below and the name is requested_for. What I am trying to achieve is that when this item is submitted via the Portal,...
I want to set default time value difference to 8 hours when we click on all day check box
I want to set default time value diff to 8 hrs when we click on all day check box in Resource Calendar.Navigation path : My Calendar under Self Service.Please find the attachement.
Resolved! Add a Related List tab in a form
Hello,My head hurts for trying to figure out the following and Google is not giving me a good answer.I need to add a new tab to the Related List (Screenshot 1). I found the UI Action that contains all the tabs, but I do not understand the logic.I am...
How to schedule jobs to run one after another one, in sequence, one at the time?
I'm working with the "Service Portfolio Management", specifically with the Availability process. This one has a scheduled job - Calculate Availability - which runs every day at 2am, server time. Now, I need to run a process that will update additiona...
