Hi everyone,
I’m learning CMDB and would like to practice the implementation in my free ServiceNow instance. I’m comfortable with ITSM, scripting, business rules, Flow Designer, and integrations, but I’m not sure where to start with CMDB or how to bring those skills together in a practical project.
I’d like to learn how to bring data into ServiceNow through an integration, map it to the right CMDB tables and fields, handle identification and reconciliation, create CI relationships, and validate the results. I’m also interested in how CMDB data connects to CSDM and service mapping.
If you’ve built a similar learning project, could you recommend a good starting point, sample data source, or step-by-step resources? I’d especially appreciate advice on which parts can be practiced in a free instance and common beginner mistakes to watch for.
Thanks for any guidance!
