I'm going through the pre-upgrade checklist and phase 3: 22-22 say "Verify that the Upgrade sys_trigger is set properly for upgrading" and "Verify that the Check upgrade script sys_trigger is set properly for upgrading." What exactly does this mean?...
I have a variable that is a JSON array of name-value pairs. I want to iterate over the pairs and remove the empty/null values. Can I use the JsonNodeIterator feature for this? I cannot find the JsonNode class in my script includes (London). Thoughts?
Is there an option to enable search filter on a simple list widget If you notice the above screenshot ootb 'My requests' widget has(filter icon marked in red) what I exactly needed just to search the below requests with a keyword however this is not...
Hi, I have a service portal with only one page and one widget on that page. I want to make the page public, so users who are not logged in can view the widget. I have checked the public box, both on the widget and the page. I have also added the page...
Community, I need to update our assignment group reference qualifier for Change Management. Obvisouly I will need to do a dictionary override so that it is just for Change. Can I do this below javascript:new BackfillAssignmentGroup().BackfillAssignm...
I would like to use the PPM module with my DPI - but I don't see it listed anywhere. Is it available in PDI's
Hello, Over the course of several months many ITIL users have "followed" problems and requests using the connect chat to confer. After the ticket is closed or resolved you are still following the original ticket. Is there a place in ServiceNow where ...
So this is a new one for me....We are on London I did an Insert and Stay on one of our existing catalog items (which I have done 50+ times probably) and now I cannot update the Icon or Picture on the new item (the [Update] and [Delete] options do not...
Hello,We're trying to load a UI page and consume the HTML content from server-side code - is this possible? Was considering doing it with REST but the only two REST interfaces I know so far are Table API and Custom REST, neither of which can be use...
Hi, Is there a way to reprocess specific emails from sys_email table, but to enforce to be reprocessed as new? I have a bigger issue with ServiceNow recognizing email as reply to Call, but not able to update target record and dropping emails. Before ...
I'm trying to send a notification via a Background Script but nothing happens.Does anyone know how to do it? The script: var gr = new GlideRecord('incident');gr.get('2d833bd9db312300ad8a2fb7489619c5'); // sys_id of the incident gs.eventQueue('inciden...
Hi, In London they changed it so the help text is shown on top of the field, together with the "Instructions" field. And I don't think it looks very good too be honest. If you have instruction, and help text all mixed up together, it looks messy. ...
Hello Friends, I am facing one issue in the reference field of the Portal (London). I am fetching the values from the custom table and displaying it on the portal. There is one reference field referred from sys_user where I am passing the sys_id to t...
Hi,I want to add checkboxes and radio button in my form, do you have any idea how to do that ?I check in google and the wiki of servicenow but it existe like a variable in catalog item, in my case i want to add them in my own interface.thank you.
I am using the 'out of the box' widget - Approval Record on my Approval page through the portal, there is a part of the HTML template that asks to display the requested by field value: <div ng-if="task.requested_by"><label>${Requestor}</label> {{::ta...
