In the sys_dictionary table, I've the following field:But ServiceNow is allowing to store a value greater than 30 characters. For eg: It allowed to store a value of "Health and Safety - Customer responsibility" which is 43 characters long. Is this ex...
Hi,What is the significance of Action Name in UI Action? I only know that when we are calling server-side code from client-side, we use it gsftSubmit(null, g_form.getFormElement(), actionName), and then we write server-side logic. Even then, how is t...
Hi, I’m trying to hide a specific module from the Application Navigator for users in a particular user group, but I can’t remove the roles assigned to that group, as they are required for access to other functionality. For example, the module has vis...
Hi, I need to get the comments of the approval table when the approval is rejected for a catalog item.i have created an email script.The catalog item is Outlook Mailbox Permissions Request.When an approval is rejected, the comments has to be sent to ...
Good afternoon guys, what's up?On the csm portal I have some comments (mostly automatic) that are coming up with some HTML tags like in the image, can you help me solve this?
The list in workspace look like this for some users the Unassigned is not visible like this Can anyone help what might be the reason?
I am trying to call my mobile callable script include with this script: function onChange(inputName, newValue) { if (newValue == "") { return; } var assetTag = m_form.getValue("Asset tag"); var caller = new MobileScriptInclud...
While run the test case on ATF below error message gettingCan anyone help on this This step failed because the client error 'TypeError: Cannot read properties of undefined (reading 'cat_item')' was detected on the page being tested. See failing Test...
Hi everyone, I'm working on a use case where I need to display the total number of Incidents linked to a Problem record in a custom integer field (u_incident_count).Here's the Business Rule I wrote (on the Incident table, after insert/update, runs w...
I have a form where I would like to hide a field, but I want the field to show on the back end for the fulfiller to enter information. I am unclear if that means the field that is hidden on the form should be visible under catalog questions on the b...
How Did i change the default Sprint duration from 14 to 21?
Hi all, I created a new Order Guide and it contains Catalog Items that are Active but not assigned to any Category. As the system administrator I have no problem viewing the Order Guide in my Category, but no one else can see it. It is assigned to ...
Hello I added the option "4 - No Impact" with value 4 in the impact choice list. I would like this option to be removed/added based on certain conditions. I created the following client script to achieve this: function onChange(control, oldValue, ne...
I inherited a Catalog item that has a workflow with about 10 catalog task activities. The user has asked to restructure the task variables available on the generated task. Problem is that the list is extensive!!! What I would like to do is just remov...
This is the embedded related list. I want to add an edit button. I had seen earlier posts where we can add the button through list control. I do not see an omit edit button though. This is the related list: This is how the list control appears. I do ...
