Resolved! how we can upload a solution in ServiceNow store
We have developed a solution by using ServiceNow existing module how we can upload it on ServiceNow store.
Forum Posts
How to get the glidemodel for custom reference field using UI page
Hi Community, kindly provide me any inputs on below requirements We have requirement that need to get glidemodel window when custom reference field(u_ado_number) filled and clicked on magnify icon which is in incident table, and in glidemodel window ...
Copy of attachments from case to case task in csm workspace
Hi, I have a few requirements that I need some help or suggestions from community In CSM Workspace: Given an attachment is added to a parent case. When a case task is created from that parent. Then a visual indicator (e.g., an attachment icon or ba...
Announcement is not showing on Service Portal
ServiceNow Tip: Announcement Banner Not Showing? While setting up an announcement banner in ServiceNow, I noticed it wasn't appearing on the portal. After some digging, I found the issue: Fix: Check for an OOTB announcement titled "Invalid Run As U...
On mobile devices, how to hide the Bar code in an Activity
Dear All， On mobile devices, how to hide the Bar code in an Activity. Thank you!!!
Use Case: Multiple forms flow
Here is the scenario/use case: 1. We want a simple form where users can submit software for Review, which is required prior to purchase. 2. From the form there will be a manual review and 1 of 3 other forms will then need to be sent to the user to c...
RITM canceled Get subscription back to first state
Hi everyone i did a flow that handle subscription under somes conditions but they need to revert the subscription to initial state when cancelation happened either from portal or back office from task or from approbation ou req cancelation The subscr...
Attachments not displaying on Case Task in some scopes (though added in Form Layout) in CSM workspac
Hi Community, I’ve added the Show Parent Case Attachments related list on the Case Task form layout in CSM Workspace. In the Customer Service scope, the related list displays correctly on Case Task. In other scopes (like Product Support, Finance Supp...
How to declare value in if loop condition either value A or B
Hi, Below is the script, i need to pass the value Group or User to function by declaring if(validateContactType(locationId, 'Authorized Requester', ['Group','User']) ). This script has to print this msg if its not Group or User. please advise the c...
IVM vending machine integration with ServiceNow
Hi Team , Looking for some document to integrate ServiceNow using IVM vending machine , Any help appreciated,
Hide Request Price in service workspace
Hi, Is it possible to hide price on service operations workspace without configure ui builder or changing requestInfo SNC script include? Thanks, Tomer
Automatic download of a file stored as BLOB in MySQL from ServiceNow
Hi everyone,I’m working on a scenario where files are stored as BLOBs in an external MySQL database. The requirement is to allow users to download these files directly to their local machine from ServiceNow, without saving the file in ServiceNow itse...
Make glide.ui.goto_use_contains to false to avoid performance issues
Hi, We have made the "glide.ui.goto_use_contains" default to true for using the "contains" operator and have set the type as 'string'. in sys_properties table. Now after health scan we found that the "Go To" search should not default to using the "co...
Resolved! Not getting correct out while passing MRVS in JSON through script API in ServiceNow Flow designer
Hi All,I have a catalog form with 1 variable set and passing 2 values: Earlier I was passing 'ritm no' as a String type and using the below script I was getting output as Script : Now, I changed the 'ritm no' as reference type and passing it as in...
I have a requirement to create incident record from HR case, I was trying the below logic
I have create new UI action with below logic in UI action with client box checked if (typeof window == 'undefined') setRedirect(); function hr_create_incident() { if (g_form.getValue('cmdb_ci') == "") { g_form.setDisplay('cmdb_ci...
