Hi team, i have requirement to make variable on task should be read only so used OOB client script "Variable Editor Readonly" and have requirement to make read only when there is data so used the UI policy as below but it is not working and making fi...
Hi all! Currently, I'm facing with problem with Password (2 way encrypted), because I'd like to store credentials in Credentials table, and I'm populating that table when my custom table is updated, so I decided to use business rules for that. Every...
Hello Experts, I would like to detect sc_cat_item variable type used in existing ritm tickets, but wondering how to do it. Usage of .getInternalType returns as example "com.glide.vars2.Variable" but not type like Single Line Text. Is there any way t...
Hey All, I'm having issues with my business rule. I'm doing service mapping requirement in which a parent ci needs the correct child cis to be mapped to it. Currently, I have a business rule that in onBefore that calls my script include and my funct...
Hello,I am tasked with creating a Cancel button on the service portal for my custom table. I have the button but I am having a hard time getting the button to change the approval state to "Cancelled"Please advise:HTML:<h4 class="panel-title" ng-if="c...
Hi All, I have a catalog with Muti Row variable set, I want the information stored in the multi row variable set of submitted RITM. I can extract this information using flow designer's get catalog variable action but I want to get this using PowerShe...
Good day all! Has anyone used CISCO DUO as an authenticator app for password reset? I could not find CISCO DUO listed as an option. How do we add it? Thank you! Regards,Jocelyn
Hi All i have requirement based on variable choice want to make variable set variables mandatory. I configure below on change script but not working please review below script and help me with correct solution var variableNames = [ 'cost_c...
I am trying to get the encrypted "secret_key" out of an AWS Credential without success. I have tried reading via "GlideRecord" and then using "rec.secret_key.getDecryptedValue()" but this returns the still encrypted value. This is all in "global" sc...
I have a user reporting an issue with attachment since we upgraded to Paris. He is getting the error: File type not permitted or mime type does not match the file content The attachment is an allowed extension (Msg) but the message he saved has pdf...
Hi Team,Can we export the project record and it's related list record data in excel format. If so pls share the code. Thanks
Hi, How can I integrate Microsoft Teams with ServiceNow to automate notifications?And how can i push the approval notification into the teams directly.Thanks...
Hi everyone Im trying to hide a button on the UI Builder based on a role, I have tried many things, the last one I trying was creating a "Data Ressource" "Check for user roles" and put the role there, and then on the button "Hide Component" I tried c...
I have created new Survey for a particular catalog item, but it is not triggering and also when i try to View Survey URL, it showing an empty page.
