Hello everyone.I have created a playbook for a workspace. I am using the Wait For action to render a form and wait until a specific condition.The problem is that this Wait For action form is read-only, but I need to have it editable for the agents if...
hi All, i trust this msg finds you well.situationwithin the change requested form there is a related list change request. we use this related list, for example, when creating a change for prod environment this related list is used to link it to the i...
ServiceNow Test1 (https://mckessontest1.service-now.com/ ) is running so slowly that I am unable to test my stories properly. When I attempted to run some reports it is taking an extended amount of time to run the report to validate data (if I increa...
Hello Team,I am not able to edit the Schedule Option in the Reports.Though I have Report scheduler Role.Please find the Below screenshotBest Regards
Our approvals are using the out of the box 'Update Approval Request' inbound action that has not been adjusted from ootb. There is an email that goes out when an approver is added to a case and within the email, they can press the Approve button whic...
Can anyone direct me in the best way to Provide Certain Users with Read-Only Access to the GRC: Vendor Risk Management Workspace without having to create a Ton of ACL'sThe users do not need write/create/delete access only ReadThis OOB Role contains t...
I am writing a business rule for table pm_project that will use a GlideRecord query to identify all project tasks associated with a project. I am trying to use a field called top_task because both pm_project and pm_project_task include a top_task fie...
Using the Service Graph connector AWS, can I perform discovery of AWS accounts by separating them by environment? For example: Prod, Dev and Homl
In a Flow based on a Catalog Item, I am trying to use the "Add User to Groups" action from the "Microsoft Active Directory v2 Spoke". It requires that I provide the "User Name" and "Group Names", and it says that the Group Names field must be a "arr...
Hi There;I have completed my work this far.1) Add UI Action on change_request2) UI Page to popup GlideDialogWindow' leverage HR Modal UI Page3) Script Include to create sysapproval_approver record when state = 'Access' and find the executing actio...
I've modified a flow using Workflow Studio to add a task. But now, the approval flow above the tasks isn't creating an approval record when I try it in the portal. However, testing the flow with the same RITM from Workflow Studio does initiate the ap...
Hello, I have a requirement to remove whitespace from Asset tag and Serial Number on Alm_asset via Client Script. I was given regexcleanedName = cleanedName.replace(/^\u200B+/, '').replace(/\u200B+$/, ''); Any assistance is appreciated. function...
I have the submit client script below but message is disappearing after loading. Any assistance is appreciated. Thanks, Chadfunction onSubmit() {var assetTag = g_form.getValue('asset_tag');var serialNumber = g_form.getValue('serial_number');var re...
how to overcome the error "An existing map to this target field already exists", but i am mapping to two different fields like:purchase_order_linepurchase_order_line.short_description
We’ve got a number of custom APIs and internal apps running on top of ServiceNow, and I’m evaluating how to best document everything cleanly.GitBook was an option, but I’m finding it too rigid , especially when updating large API specs or referencing...
