get page name and id in ui builder ?
Hi Expertsi am looking to get workspace page and id from client script in ui builderhow can i log the page and id from client script of ui builder to verify the correct page
Forum Posts
To check scripts running on the browser
Hello Team, Is there any way, we can check what all client scripts are running at the client side i.e ui policices/client scripts to help debug for incident when the incident is particular state like when it is new , we want to check what all browser...
Resolved! Developer instance showing fatal TLS error!
I'm seeing this error when I open my developers instance today. I tried logout/login and Refresh the Instance but that doesn't appear to help. What do I need to do to fix this, please? Thanks, KevinYour connection isn't privateAttackers might be try...
Add the users in the 'to' field of an email to the additional requesters field and they stay there.
Hi all, I have a requirement that states that the users in the 'to' field of an email needs to fill the 'additional requester' field (requester_s). So I put this code in the inbound action current.requestor_s = email.to; which works but the issue is...
New Window Functionality Needed in the UI Builder/Workspace to Open an Attachment
Hi all, I am looking to implement functionality in a custom scoped application to open an attachment in a New Window from a Workspace custom page. The window.open() function in the UI Builder to Open an Attachment in a Separate Window does not work. ...
Scheduled Import Records Automatically Deleting After 7 Days
I have an Inbound Email Action that is used to insert new records into the u_test_data table. The records are inserted successfully, but they are getting automatically deleted after 7 days.There are no Delete Business Rules, Script Includes, UI Actio...
Unable to Set 'Urgency' via API – Defaults to System Value
Hi Community,I’m working on an external integration where incidents are created in ServiceNow through an API call. The payload includes both impact and urgency values, like so: json{ "short_description": "Incident via API", "description": "Urgency a...
How can I allow users (not having a single role) to view/select result in the reference type?
Users not having a role, should still be able to view/select the items on the reference field (catalog item) and submit request.However, the referenced table is already configured with ACL with assigned user roles. Is there a way to do this?Thanks
Best Practice for what Notifications to be enabled
We went live with ServiceNow recently and would like to know what all notifications have you enabled or you think should be enabled for Incidents and RITMs and SCTASK.We are gettign feedback that people are getting flooded with servicenow notificatio...
Hide options and add options in Suspended Reason in Dialog box
Hi All,Can we hide options/add options in "Reason" field when "Suspend" button is clicked based on HR Service ?I created an OnLoad Client Script, seems working on the form field. However, in the dialog/pop box, it's not updated. I checked that the di...
Virtual Agent in ServiceNow
Hi All,I am working on a project where I have to implement now assist, AI agents and virtual agent.So can you please help me out that from where should I learn about virtual agent from scratch to end..
Order guide using record producer as one of its items
I have a record producer that I need to add to an Onboarding order guide. Every time the record producer is submitted from the onboarding order guide, it creates a request separate from the Onboarding request and there's no way for the user to know t...
Number of Secondary Items in the Form Header in Workspace
Hello,I am hoping someone may have some insight into how to update the number of secondary items that can be displayed in a form header. I was told to create a ux workspace form header which I did, but I have 7 and it is only showing the first three....
surveys and assessment
What is the key difference between surveys and assessments.
Resolved! How to do this , reducing Client scripts, Is it good idea ?
Hi All,Kindly help me on my concern, if we have multiple OnChange client scripts on single field on same table , there Reducing all client scripts into single OnChange is Good Idea ?if reducing is Good Idea , then why ServiceNow OOB has multiple scr...
