Hello friends, We are trying to implement something to our outsourced Service Desk provider, when a user calls the Service Desk, their phone system would send us a URL with some parameters we are going to parse and populate the incident form.For this...
Hey Community, I wrote a client script for my catalog item, which automatically fills the manager name based on requestor id, so that I created script include but in client script glide ajax when logging response it returns null, could you please hel...
I have on change Client script written on field 1 (date field type). In custom workspace, while changing that field value, on change client script is running fine. After that I am trying to save the form using save form action in custom workspace bu...
Hi All, We have a requirement, where a single provider has responsibility for both the IT Service Desk and a subset of the level 2 support groups for various services. The service desk operates 24x7, whereas the level 2 groups work for shorter hours ...
Hello guys, external users are reporting that they are getting an error when they are trying to submit a public form (record producer), in the past external(guest) user were able to create records from this form. Still, they are not more, I don't kno...
Is there a way to always show a hint on a string field on a form????I tried to do this but I wanted it to always be visible. I do not want to click on the ? icon. Anyone help me out???? Tks!!!!!!!!!!
Hi there,I´m interested in integrating Google Analytics with my ServiceNow instance. I have used REST API integration to create records in ServiceNow Instance Is anyone else having the same issue? Any ideas on how to connect Google Analytics to Serv...
Hi, I had deleted few form views in my application. However, when I publish the app to the 'App Repository', all the deleted views, form sections etc are appearing in the published app. I'm not very familiar with the concept of update sets. I'm not s...
Hi, I am doing Ldap integration via mid server. While doing that I faced one error. To resolve it I want to add SSL certificate to mid server. While running below command, its asking for Keystore password. From where can I get this keystore password....
Hi every1, Currently, each environment is connected to its own MID server and pulls user and group data directly from Active Directory independently. This creates a significant consistency issue: newly created users or groups receive different IDs ac...
I require assistance with the step-by-step process for integrating Google Analytics with a portal to enable data tracking and transmission to GA. Is it possible to accomplish this using PDI?
Configure the values below in json format in a system property
Hello Community,I have a flow designed for a custom table where, after a record is submitted, a new record is automatically created 6 months later using a “Wait for ” step in the flow.Now, I want to change this waiting period from 6 months to 1 year...
How to find Public Target IP and Public Source IP of your ServiceNow instance.