Hello Community! I am working in flow designer right now, within a 'create catalog task' action step. See in this, for the field 'due_date' I have the assignment scripted instead of from dot-walking or the dropdown/reference. What I need to do here i...
Hi All, My SNOW PDI [Yokohama] version is not showing Service Operations Workplace screen, which was working earlier.Currently, it is showing App Engine Studio. Could you please suggest, how can I access all the Application/Modules? Regards,NJ
Hi;On an Incident record, when you select Similar Incidents from the Related Search: and select a similar Incident, there is a button for "Link to Incident". How can I remove that?Thank you!
Hi All, I have created a new catalog item where the Process engine is Flow designer. Once the Task is closed, RITM is getting closed complete but the approval is showing as rejected at the RITM level. I am not sure why it is setting the approval as r...
ServiceNow Product Catalog Import and Export Functionality Product Catalog Management allows your organization to organize product offerings into catalogs and categories, streamlining the ordering process and facilitating the management of leads, opp...
Hi everyone,I would like to filter a List of change request with state is closed and where the Actual end date is at/before an End date from a Schedule entry [cmn_schedule_span].I configure a Single Select filter where I get all the schedule entries ...
Hello, I am trying to inactivate the attachment icon once a change request is no longer in new state. I researched the following, "To find the sys_id of the attachment icon in ServiceNow, you can right-click the filename of the attachment and select...
Hi All, We have a catalog item where non-English users are able to view the item and are able to fill the form.When it comes to Referenced variable dropdown field, when typed the option they are not able to see, but when they expand the dropdown with...
I have Lifecycle events using templates for creating HR tasks. I need to add a checklist to it. How can I do that? I see the checklist formatter is in the list view but not able to add it. Tried to add in the template and it is not working. Tried to ...
Hi all,I have created an indicator,which shows the case age >60 days and <60days in each month. For this I have created a bucket group and pa script for breakdown which will measure the age and put the cases in group.When I include the widget in the...
The security issue is acknowledged by ServiceNow and tracked under PRB1839980 which is targeted for the upcoming Zurich release. A patch is currently available for the versions Xanadu Patch 7[2] and Yokohama Patch 2[3]. A patch for Yokohama Patch 1a ...
Hello,The customer wants to use Standard Change Template functionality. However, after clicking the "Propose a Standard Change Template" button from the context menu nothing happens and the user is redirected to change request list. I found out that ...
Hi All, We see that few country users are not able to view the computer assets assigned to them but not the mobile assets that are assigned to them on service portal.How to fix the issue?Attaching the images for reference.
There is a field called 'entity' in a single row variable set on the record producer form that pulls the 'code' from the company table. There is also a 'company_system' field in a multi-row variable set on the same form. I want to automatically pop...
Hi team, i have requirement to make variable on task should be read only so used OOB client script "Variable Editor Readonly" and have requirement to make read only when there is data so used the UI policy as below but it is not working and making fi...
