Hi All,I have a scheduled job that runs daily to issue approval reminders for outstanding requested item approvals. I now want to split this job to issue one email notification for item's under Hardware category and other for all others.The issue is ...
Hi TeamHow to create my own webservice in servicenow with custom functions ( to insert and update the incidents ).Thanks
what role is required to create SLAs in ServiceNow? Can someone create SLA's other than admin role?
Hello,I'm having an issue creating a script to set a date field based on a date/time field. This is the part script that I'm trying to use:function createChange(){ var change = new GlideRecord('change_request'); change.initialize(); change.setV...
Is it possible to reclassify a CI by using a script?I know it is possible to manually reclassify a CI by updating the Class (sys_class_name) on the form, but if I change the sys_class_name using a script, this results in a "record not found" error" o...
HI,I wanted to provide a logo for My Company. But whenever I am clicking on my company from my company module, It is showing record not found. I am able to access all other core_company records directly from core_company.list. Please let me know if w...
I have few report on ServiceNow portal, I frequently pull the report manually, export it to excel and import into a database for further analysis. Is there a way to automate the downloading part from servicenow portal without any additional privilege...
I have a Catalog Client Script that applies to a Variable Set. While I can get to all of the variable within the set I need to pull back a reference to the sc_cat_item that is the parent(the form in which the variables reside) of this variable set. I...
Hi guys!I have an issue with the Users/Groups in fields on the Notification form (under the Who will receive tab) and I am completely stumped. The design of this notification is to send an e-mail to the person assigned to the Change Request when an e...
i have an onChange client script to do some stuff when value on the formfield is changed. Since this field is populated dynamically, every time addOption is executed, Onchange client script gets executed as well.So, When I change a value on the form,...
My company is looking at allowing an external vendor to develop a plugin to interact with our instance to Service Now using the Table API with REST commands. However we clearly want to limit what data can be accessed via these REST commands for secur...
Is there any way to get the display values of the right list collector in a catalog item with a Catalog Script? I am trying to use g_form.getValue but it only returns the sys_ID.
I have a UI Action Form Button to "Copy" the current record. Everything is executed server-side and it works great.However, when they click the button, I want to be able to open up a confirmation dialog box (i.e. "Are you sure? - OK / Cancel") but fr...
Trying to convert from an LDAP import using a transform into a ServiceNow DateTime field. Doing so if in "UNIX time" is easy using setNumericValue, but this doesnt work on AD "Filetime" 18-digit formatting. Has anyone run into this before and been ...
Hi,Here what I am doing :I am trying to request the listed from service catalog.On request one incident gets created and gets assigned to the authorized person for approval.Once the person approve the request there is one script attached that calls t...