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Wait condition in Workflow

Hi,Can anyone help me with below requirement in workflow for new hire setup. We need to wait until start date is 2weeks from today to create a task. If start date is less than 2 weeks then the task should be created.Suppose today is July 23. The work...

Community Alums by Community Alums  
  • 563 Views
  • 1 replies
  • 0 helpfuls

How to add change record to problem related list

Hi Team, Please suggest how can we add change request record in problem related list and after adding change request record the change should visible under problem related list and also problem record in change related list   Thanks

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vamshi2 by Tera Contributor
  • 1196 Views
  • 7 replies
  • 0 helpfuls

watermark for inbound email to update case record

How to include watermark so that when there is a reply coming related to case record into inbound email(its like first when a notification is triggered from a case to someone, then when someone reply back on the same then) 

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Apaul by Tera Contributor
  • 649 Views
  • 1 replies
  • 0 helpfuls

Resolved! Can't Set Flow on Record Producer

We have a Record Producer form which creates a record on the incident table: I have created a flow to handle the variables and carry out actions:If I test the flow on a valid incident record it is successful. However, it does not trigger the flow the...

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ray evans by Tera Guru
  • 3013 Views
  • 3 replies
  • 2 helpfuls

Resolved! Client Script for enabling edit button

I have configured an Edit button in the related list of an RITM in SOW. However, I need a client script for the onclick event to allow selecting RITMs from there. I have tried some scripts,but they are not working, and when I try to save, the changes...

aparnaravi by Tera Contributor
  • 3832 Views
  • 13 replies
  • 1 helpfuls

Page Route Map Not Working

I don't know why but when I submit a ticket, it does not redirect to nr_ticket even though I created a Page Route Map 

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Dark Kei by Tera Expert
  • 1430 Views
  • 4 replies
  • 0 helpfuls

Inbound email action not creating variables

Hello guys!  I'm in need of some help. When we're receiving an email, our action is constructing the RITM. The thing is, when we're creating the RITM we need it to fill the form, but the variables aswell. We've managed to get the short description to...

joaopalmeida by Tera Contributor
  • 1691 Views
  • 6 replies
  • 0 helpfuls

Subscription showing Overallocated

Hi All, We have a subscription ("Orchestration Core v2") which is showing as "Over Allocated" in the My Subscription Page. Is there a way we can how how these numbers (231 - screenshot attached below) are calculated?  Any help will be highly apprecia...

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SayantanG by Tera Contributor
  • 710 Views
  • 1 replies
  • 0 helpfuls