Hi,I am trying to create events using the REST API and PowershellIt works fine using the REST API explorer, but when I try to use the generated script it fails.After tweaking it I get events with the status "error". $body = \"source\":\"rest api expl...
Hi Team, We currently have Integrated Risk Management Professional package. Based on this package, a separate subscription for Audit Management is not required. However, I would like to gain clarity regarding user licensing. Specifically, do user lic...
I have a catalog item which has a custom flow created in Flow Designer, and there is a "Create Task" action within the flow. What do I have to do within that action so that the variables section that appears in the RITM shown below, also appears in t...
I am currently facing an issue with the query field in a form controller. Specifically, I am trying to push a valid date/time value into this field, but the displayed value in the modal has a 6-hour offset into the future.Here are the details:Problem...
We've had an ongoing issue where duplicate "Comments Added" notifications are going out from one of our workflows at random times. We're using the default "notification_engine.process" event, which runs after we add a comment to sc_req_item via the ...
Hello, I am currently working with a record producer that contains multiple questions, approximately 40 in total. Depending on the user's response to certain questions, other questions may be unhidden. Once submitted, the record producer creates a ti...
Hi all. We have a requirement to coalesce on a string field. The target table/field has an additional two leading characters that do not exist on the source file. Without removing the characters from the target field, how do we best approach the tran...
Coalescing on a string field where the source field and target field need data manipulation to match. Running into an issue when using the manipulated fields, unable to compare records in both tables to match and coalesce. 1. Remove "J" from source f...
Hi everyone, I'm working with UI Builder and I'm using the Catalog Item component.The component top appears like so: How can make only the image smaller? Is it possible since it's a component (Catalog item) for everything?It includes the icon, short ...
Using the "Word Add-in for ServiceNow", when viewing the articles imported from Word in ESC, it applies the class "word-addin-mobile":along with the following style: This causes several undesirable (and related) behaviors:An article bottom horizontal...
Hi i need to trigger an email based on this condition, is this correct?the email is not getting triggered
After way too many days of research and trial and error, here is my prescriptive step-by-step how-to on connecting ADP Workforce Now to ServiceNow: First steps when connecting to ADP involve following their provided configuration documentation in the...
The issue when inverted comma is present in data pill of Flow designer is not occuring anymore. Has it been fixed in recent ServiceNow upgrade
I am really stuck on this one. I need to change the Caller information that is displayed in the Record Information contextual sidebar but I can't find anything for Xanadu or Yokohama; everything I find is completely different from how it exists toda...
I have this survey I need to configured from where "This survey is in regards to Task: CS3261767" is coming to the user response.
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