Resolved! Adding knowledge approval manager as recipient in email notification.
Hi Everyone, I need to add knowledge approval manager as recipient but i am unable to find the correct field in user/groups list. Could you suggest please. Best Regards.
Forum Posts
List of users who logged into IRM tables and have license
Hi Team, Is there a way to get the list of users who logged into IRM (Integrated Risk Management) tables and have license? Thanks,Majji
How to validate UUID value
Hi All,Usecase : traceid we are using to traceid the API request end-to end.When ServiceNow send api-request to get data from Source, during this process if request taking huge time or frequently got 500 or 404 or 400..etc API owners team will check...
How to Add a new tab beside related records for activity in SOW
I just want to remove activity session here.. and i want it to place in the bottom of the Overview section. And I want to create a new tab for this activity as well. Anyone help me out to do this.. Thank you in advance
Resolved! Need to highlight HR cases created from certain emails via inbound action
Hi All, Above is a screenshot of a HR case created from an Inbound email action. I need to display an error message at the top, above the info message that you see in the screenshot, whenever the sender's email domain(i.e. the person who sent the em...
I want to pass Dynamic content in SOW UI Action
Hi, I’m currently facing a technical issue with one of the requirements. The requirement is to populate specific fields from the Incident form onto the Change Request form when the 'Create Change Request' button is clicked from the Incident form in S...
Handling Approval Replacement and Flow Redirection Policy
Hi Everyone,I’m working on an implementation involving multiple Record Producers that create Policy Exception records. Each record producer is associated with a different flow based on business requirements.Recently, I developed a Change Approver pop...
Resolved! Rest API Error "{"error":{"message":"Exception while reading request","detail":"The payload is not "
Trying a outbound integration between two instance .Goal: If i create an incident in Source , it should create in Target instance as well using Rest message and Business Rule Under Restmessage create a HTTP Post method :Business Rule: When Im testing...
how to create record through attachment
I want to create record from attachment how I can do that.
Resolved! Why RITM URL is not populating as a output?
I need to send the RITM number appended link to it as a parameter but before it I am just checking whether its coming as a output or not? I got no luck. What went wrong in ritm_url variable value?? (function execute(inputs, outputs) { var ritm_url =...
Resolved! UI Page: Turn Multi Row Variable set on Custom Table to HTML Table
Hi, I am having the hardest time, trying to get a Multi-Row Variable Set from a Custom Table in to UI Page as an HTML Table. I have queried the record and used "variables.name-of-variable-set" and when I set a log I can see the JSON, but when I try ...
Testing an inbound email action
Hi, is there a way to test inbound email actions? I am trying to create an email record according to the conditions set in the email action but it does not trigger it. I am wondering if I test it wrong.
KB Article not visible in the portal
I have created a knowledge base with the Can read -snc_internal role.But in the service portal that Knowledge base article is not visible to the user even though the user is having snc_internal role.The kb article is published, and the knowledge base...
Particular column on a reference field
Hello team,I am trying to create a reference fieldsPortfolios,Budget codeBudget idsProject code Project idsThere are referring from a single custom table budget expense.When I click on their dropdowns, they all are showing me created by. I want to ha...
