Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to Modify HARDWARE ASSET WORKSPACE in ServiceNow

Hello EveryoneWe have a requirement from the client to Hide/Disable the below "Vendor Purchase" tab from HAM Workspace. Navigation: Hardware Asset Workspace --> Hardware Asset Overview --> Quick Links --> Refresh requests --> Open the RITM --> Open t...

Swetha45_1-1721129387976.png Swetha45_2-1721129481326.png
Swetha45 by Tera Contributor
  • 1844 Views
  • 2 replies
  • 0 helpfuls

Resolved! Yokohama Instance

I have received a new Yokohama instance. My home page is automatically redirecting to App engine studio. I want that it should redirect to platform homepage. How can I do that?

Log work note on adding or removing attachment

Hi All,  Good day!! I have a requirement where I should see a work note added to an incident/problem/change record whenever an attachment is added/removed to the record, saying:<File Name>  has been attached to  <Record Number> Kindly suggest script ...

Priya V M by Tera Contributor
  • 1526 Views
  • 4 replies
  • 1 helpfuls

Give Read ACL to RITM based on condition

HI all, I have a requirement where i need to give read ACL on RITM table where there is a condition Service Provider = MY_value, now this ACL is already there created having a role ITIL_HR, i need this to be added to a new role and even admin should ...

AbidJafrey by Tera Contributor
  • 1030 Views
  • 4 replies
  • 0 helpfuls

"Attach" Action in Service Operations Workspace

Hello! I am trying to update the "Attach" action when searching for Knowledge in the Agent Assist. Currently when you click "Attach" a modal is presented and you can add Comments. These comments and the article are added the Additional Comments field...