Hello, CMDB Computer field is not being populated on ilmt discovered computer table for some records.We are using ILMT v2 integration here. I couldn't find any transform map that maps this field, where should I check, what could be the issue here? Th...
Hi community, I'm configuring a Data Source, that connect to a server via SFTP method. However, when I try: file retrieval method: SFTPserver : abc.comusername: adminpassword: aaaaaaafilepath: /abc/file.csv It shows this error: java.io.IOException: S...
General question about the Approval engine. If I reject an entry in ServiceNow, do the notifications only come from the sysapproval_approver form? Or can the approval entries in the parent form fire as well? We are noticing a situation where several...
Hi,I am working on a subflow where I need to loop through each value in a Multi Row Variable Set (MRVS) using the out-of-the-box For Each function. This works fine in the main flow for the same catalog item and MRVS, but in the subflow I get this err...
I know we can edit multiple items from the list in Workspace. Is it possible to show a modal in the list view in the agent workspace? In below if I click on Escalateee, I want to open a modal view and send the input from modal to some script which pr...
Hi Experts, the assigned-to person, should see the notification under 'Upcoming Tasks' on their homepage in SOW view. Also, the assigned-to person should receive the notification on MS Teams.How to achieve this ? help me on this.
Hi All, Service Organization & Requesting Service Organization fields are not available on customer service case form layout. Can anyone suggest which plugin is needed for these fields to avail in the form layout. Thanks in Advanced!
I had created an ui policy to make configuration item field on sc_task table as mandatory for particular catalog items .But for admin users it's working as expected as it is being mandatory, for non-admin users that field is read only and non-mandato...
Hi ,All my mainline and micro certifications are under my Web assessor account created with my earlier organization , and Jan 2nd 2024 was my last day with the company, now I would like to transfer all my certificates to my personal account can anyon...
How can I configure a Splunk alert to close, if the related Security Incident gets closed and vice versa ? Hi ServiceNow Community colleagues, please can I ask your advice on how to achieve the following. If a Security Incident Response has been rais...
Hi ServiceNow Community Developers, Do you know if there is a way to cancel / terminate a scheduled job that is currently running? Please advise. Thanks, Johannes
I am new to ServiceNow and looking to explore its capabilities by integrating it with Excel. I'm interested in starting some beginner-friendly projects that involve Excel and ServiceNow. Could anyone share examples of starter projects or templates ...
Hi,I have a requirement to implement the search functionality in a custom workspace using search input component in the UI Builder. I have created a record on the Search Applications Configuration (sys_search_context_config) table and have created th...
Hello Everyone. We have a scenario where we get an event from a source outside ServiceNow, This event has details reg multiple APIs. Our event rule kicks in and creates an alert which encompasses multiple APIs. But, we want an alert for each API. So,...
We have two tabs on the portal form when we sumit the item request:ActivityAttachments When we add an attachment using the Attachments tab, it works fine — the attachment is added, and we receive a message confirming that the attachment was successfu...
