The existing report currently allows filtering incidents based on specific days but does not provide the capability to filter them by specific time ranges within a day. Our objective is to categorize incidents based on the opened by groups within des...
How to add Save as Draft functionality to order guide form?
I am integrating with third party for decision making as part of it I am sending the decision makers emails to them so that power automate will send the notification to them. But what if the decision maker is already opted delegation then I should se...
Is there any way to make "Create New Dashboard" button read-only in Configurable workspace? I have created a custom Analytics center by following the steps given in the below link - https://docs.servicenow.com/en-US/bundle/utah-now-intelligence/page/...
Hi Everyone, I am new to mobile agent app. I want to create a new applet in agent app which displays list of RITM assigned to me. And when I click on one the RITM record then it should open the record. Can I anyone me with creating the applet. @Ankur...
Hello,I need the user to define in a request a set of components of which some are built on a set of (sub)components.Ideally I would try to have an a MRVS with some variables being MRVS, but I am not sure it is possible, anyway I cannot find a way to...
Hi, I'm trying to use the workflow scratchpad on a main RITM workflow (using workflow editor not flow designer), and passing the ritm sys_id as an input to a subflow, and then using this in a 'run script' activity in the subflow to set the stage on t...
Have a custom field 'Requester on Behalf' which is of reference type pointing to User table. How to enable the out of the box information icon that will preview the user's details ?
Hi All,I want to send attachments from incident table to problem table by using flow designer without duplication. Please help me. Thank you Nagarjuna Saidu
I'm working on the following UI Page on a Business Application form: When the user clicks on the reference field, I'm expecting any children of the Business Application. So where an Application Service has the current Business Application selected as...
Hello All, Please help me out in resolving the below issye: - As an ITIL support user navigating to the Service Operations Workspace (SOW) and opening a Problem record I cannot see the "Create Problem Task" button in top right that provides me the a...
I have a catalog item in that we have variable called "software to installed" which is reference filed, IF is select any Software we need to show price coloum in the list along with software name. How can we achive that please?
Dear community, I'm struggling to find out an easy way to identify tickets that have been resolved by workflow engine, UiPath bots and third party integrated monitoring systems managing tasks on the system.I've managed to somehow identify the records...
Hi , I am trying to create a dashboard or just a report in servicenow, where we can access the status of your visual task board and see how many task are assigned under a person for a quick view. When i try to create a report using vtb_board or vtb_c...
I have a Record producer, in that i created some fields in it. To show all fields on my custom tables i have created a Variable editor. Now i can see all the fields on my table. and to make all the fields Readonly i have used below code. But it's ma...
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