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Data transformation

I have to move stories from dev instance to prod instance, with below criteria1. i have to match sys_ids in both instances2. i have to check whether the number is taken by other story in prod else i have to keep same number3. If number found then ass...

ShreyasG by Tera Contributor
  • 926 Views
  • 4 replies
  • 0 helpfuls

Risk form - Risk assessments related list

Hi all, After plugin upgrade, we have observed in Risk form that 'State' default column has been replaced with 'Status', what is the reason behind making this change, anyone have any idea on this?  Thanks!

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aagman4 by Tera Contributor
  • 1332 Views
  • 6 replies
  • 0 helpfuls

AddQuery is not working on Business Rule

Hello Everyone,I have a requirement to update the start_date field on the cmdb_software_product_model table using the start_date from version records (). These version records are created under the related list of the sam_custom_product_lifecycle tab...

Avee678 by Tera Contributor
  • 1661 Views
  • 7 replies
  • 0 helpfuls

Playbook Widget Usage

Sharing here some details on how to embed playbooks in portal. This is just a simple use case and hopefully can help and guide anyone who's interested in similar or complex use case. Also note that this is just an iframe rendering ui builder, so cust...

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How to Modify HARDWARE ASSET WORKSPACE in ServiceNow

Hello EveryoneWe have a requirement from the client to Hide/Disable the below "Vendor Purchase" tab from HAM Workspace. Navigation: Hardware Asset Workspace --> Hardware Asset Overview --> Quick Links --> Refresh requests --> Open the RITM --> Open t...

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Swetha45 by Tera Contributor
  • 1847 Views
  • 2 replies
  • 0 helpfuls

Resolved! Yokohama Instance

I have received a new Yokohama instance. My home page is automatically redirecting to App engine studio. I want that it should redirect to platform homepage. How can I do that?