Hi,I'm getting garbage characters for e.g. ${mail_script:incident_link} when adding quick messages to email . When I checked the corresponding quick messages, the same is there in the body of it. Is it possible to remove this garbage characters for e...
Hello Community, We have a custom table called service notifications and when we try to create a new record in this table then new record form will keep on loading and form will be opened after 50 seconds. As checked we have only 4000 records in this...
Good Afternoon, I have multiple users reporting they are getting popups in the Service Operations Workspace as if the windows you get when you hover over the carrousel widget on the homepage aren't going away.It's just windows like this. They're popp...
Hi i have a issue with product model table. where data coming from Intune is mapped to Model name (in product model table) actually it is model number, i would like to change that mapping so that model number would be mapped to model number of produ...
I'm hoping that I'm doing something stupid here... I'm trying to take values from a multi-row variable set on a record producer and create them as records in a table related to the one for which the primary record from the record producer is created....
Hi Everyone, I need to create this particular report in dashboard. Need to know the steps to create this report. Thanks & Regards,Dhanashri Bhukte
Hello, I want to add an option in the context menu named more. In the incident list I achieve this but how to do inside a form. As shown in the picture I want more after save option. And also how to add menu inside configuration as shown in the i...
We have encountered a specific scenarios, where user have already enabled MFA and configured the authenticator apps in their smartphones, but due to some reasons, the app has been deleted in their smartphone or they don't have access to the app. how...
Hi, AllI want to set a configurable workspace as default start page/landing page shown after user logged in to the instance. And the landing page will be shown based on user's role/group. However, I've tried many solutions from existing community que...
Any help appreciated in below scenario Am trying to apply filter in the BCM workspace using ATF. I have given the name of the Application in the filter but when I try to apply it the application is not getting filtered. I have used the Custom UI step...
Hi All,We have a table transfer map that inserts exernal master data from an interface to the core_company table.This works fine for the whole company record but gives issues on the contact field value's and the parent field.At first the field was po...
I have a requirement where in the related list of a table there is an Approval tab. If there are multiple approval requests user can select all the requestes and click on 'actions on slelected row 'and approve or reject option from the dropdown shoul...
Hi all,I am facing an issue when submitting a case there is no issue on seeing the info on Service portal(even without case_viewer role) but when submitting a case(custom case type) there is nothing visible on SP standard ticket header(until case_vie...
below script i written in before query business rule. but it's not working as expected. whole table data not able to view. in details system property i have 2 records sys_id. i need to view those only once i open table but table shoing with empty rec...
