While OKTA SN User Provisioning getting error "Could not verify the administrator credentials; please confirm that these are set correctly" when putting SN admin user id and password. Below screenshot for reference. Can some help me here....
I have two variables, request type and subrequest type. values of sub request type are dependent on request type. Now I have added all the question choices for sub request type and using g_form.removeOption to hide the values based on selected requ...
Hello Community,I’m trying to use the GlideAggregateRecord_Query function in ServiceNow GraphQL to perform an aggregate query on the Problem table. My goal is to group the records by state and count the number of records in each group.Here’s the quer...
How to reclassify a CI which was created in unclassed hardware table earlier as it was not present in CMDB table but now we have the actual CI created in CMDB table and we need to move all the vulnerabilities to that newly created CI and remove the u...
I would like to understand where the normalization features of AI Search are configured within the ServiceNow instance.Specifically, I'm interested in knowing how and where AI Search applies text normalization (such as handling half-width and full-w...
Hi Team, Unable to receive correct files , getting corrupted attachments in REST inbound. receiving only text files. Should be able to get PDF, JPG, PNG , excel files as welll..below is my attachment handling code: if (JSUtil.notNil(file_name) &...
I have created 2 catalog variables. one is referencing to 'cmdb_ci_appl_sap' table, named as 'select_sap_sid' and another one is referencing to 'cmdb_ci' table, named as 'select_servers'.Based on the "sap application" selected in 'cmdb_ci_appl_sap' f...
Hi All, How can i create the below reports from CMDB? Accuracy of relationships between CI recordsPercentage of records with required attributes filledNumber of records with outdated informationCompleteness of CI relationships
Hi,We have SG-SCCM integration in our project and we have JAMF in pipiline.I did see that JAMF can also be done through Service Graph connector. My question is, can I use the same midserver that we have for SCCM for this purpose?I'm still a learner i...
My case is as follows: a user logs into the instance via SSO and when logging out, if he accesses the portal again, he has access without having to enter credentials.I need the user's session to be closed when logging out for the first time and if he...
Hello,I am working on a requirement . Create a read ACL for the users where the assignment group's child groups (haystack) are part of user's group (needle). If yes, allow read access. Read ACL is in scoped application (customer service). Is this p...
Can we restrict a choice list to a specific entry alone? Am having a business application with cloud type as IaaS. I need to add an additional choice (CSP) under the choices tab in dictionary entry and restrict it to only one business application. Is...
In ServiceNow Flow Designer, the scheduling options allow you to run flows daily, weekly, or monthly. However, there is no direct option to schedule a flow to run only on weekdays (Monday–Friday). This guide provides a simple approach to achieve this...
Somehow I was in the wrong scope when I was looking through a Guided setup and now all of the logs are in a Custom Scoped Application. When I moved this App from DEV to TEST, I had 85 errors because these are in the Update Set. When I go to Applicat...
Hi All,I am trying to present a demo on RPA module. I installed and set up RPA design studio, unattended and attended robots. Trying to do a demo from ServiceNow documents.Robotic Process Automation (RPA) Hub | Getting Started - this is the link whic...
