Hi guys,I have a requirement where I have to create preview mail option which will be showed under form menu of email tab that is available under service operations workspace, kindly let me know how to enable it
We've noticed a bug or defect in our Problem Management process with PTASKs. Initially we started out with just RCA PTASKs for Problem Owners, but have since expanded out to assign CAPAs using General PTASKs. We've noticed that the Analysis Informati...
I am doing Glide Record query to sc_category table to find the top most parent category name. I wanted to know to how many level we can do the dot walking in the same table without having any performance issue.
Hello,Build an integration with salesforce application and based on the incident state changes trigger that integration and fetch the status and response body and populate in incident form.Let me know step by step process to fulfill this requirement....
Approval Notification for Requested Items not getting triggered? Why?
Need to have a link on Problem Form to open 5 Questions in Dialog Window? How can we achieve it?
How to generate pdf documentation of particuler incident record created by user STEP's Step 1: Create a custom action in flow designer and add script inputs: 1 -> sys_id 2 -> table 3 -> Attachment name script : ...
EDIT: All of the : are obviously supposed to be normal colons. This is both a discovery and a question. If I enter an encoded query in an Advanced reference qualifier for a catalog item, something like:javascript: 'active=true^sys_idIN' +...
Hi Community, Please let me know if anyone of you configured 'List UXF Client Action' in Workspace to open a modal.As shown in the below snapshot, the List button: 'Create Remediation Tasks' gets enabled/highlighted on selection of one or more record...
To make variable type Label as mandatory on catalog task level for analyst and also apply UI policy to it, which are the checkbox variable. Kindly help with the solution.
If Incident Priority was p2 raised to P1If Incident Priority was p3 raised to P1 or P2If Incident Priority was p4 raised to P1/P2/P3If Incident Priority was p5 raised to P1/P2/P3/P4 How do I achieve this using notification when to send Advanced scrip...
I want to make the width of the column narrow in list viewcreate Field Stylebut it didn't work, neither in regular view or in workspace
Hey guys,I created a list report which displays the Manager and Group name as the only columns, and that works perfectly.However, I created an Reference interactive filter which on the Group Table(sys_user_group) and im unable to determine what the I...
I am trying to hide the info button as per the below KB but I am having trouble implementing it. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0958089 I am trying to hide the info button as identified by the yellow in the be...
Hi All,I'm experiencing an issue where, on a RITM form, the Multi-Row Variable Set (MRVS) only displays 3 records when the system property glide.ui.list_v3.enable is set to true.If I set the property to false, all MRVS records are visible, but this n...
