Hoping for some help. The requirement is when the IT Site Code is selected it pulls the City field in the read only field. This is populating in the for on SP but not within the RITM or TASK as shown below. Is there a way to get this to show the va...
Hi Team , can anyone please help me on this below requriment . CMDB Business Applications and Application Services need to be attested for accuracy every 12 months. This is currently done manually.The attestation is required when the date in the 'Co...
I have created Data source type: Rest(IntegrationHub) and Configured Request action to fetching data.I have tested that request action in flow designer and I got below Response body:{"offset":0,"fields":["CustomFields_network_hostname","Client_filewa...
HiI am trying to import data from an external API (Rest), I have created the Data Source Request action. I have tested the Request Action within the flow designer and it is working well and I can see the Data I need on the the response_body of the AP...
Hello, I am trying to set Change Request Impact field from Risk Conditions but is not working. I simply want if Risk is High, Impact is High and so on to low. Any assistance is appreciated.
Hello. Every day at 5:30 AM or so, our User records are "refreshed" from LDAP, as can be seen here: However, we don't understand how this is happening, because under the Application "LDAP", under module "Scheduled Loads" (or "Scheduled Data Imports"...
Hi, I have Azure single sign-on in place for our ServiceNow instance and deactivated /login.do (via disabling all local user passwords). But I want to restrict users from accessing the native UI of ServiceNow from IPs outside of organizations accepte...
Hello Everyone!I have configured a Decision Builder with a basic use case, but I want to use it in Portal so could anybody please guide me on how to leverage/call it on Portal? Thank YouSrinivas
Getting an error with Invalid File Type when using the Attachment API for Posting an attachment to an INC that is already created: https://developer.servicenow.com/dev.do#!/reference/api/yokohama/rest/c_AttachmentAPI#attachment-POST-fileI pass in "im...
Hi All - I have existing SOAP integration that is configured using flow designer. And we are using script utility to get the variable data and storing them in output variables. Now we got request to add additional fields to the existing integration a...
I have a workflow like thisRequest a inquiry form -> Waiting for the Department Manager to approve- If approval is true -> Waiting for the General to approve- If false -> end the flowI have created this workflow on the Workflow Studio like thisBut th...
Hi All, When we are copy from response template to work notes, the link is not coming in the work notes.Earlier i am using starting of the URl [code] end of the URl [code] Response template:For employees working in D&E department: Look at[code] thi...
I have created a OnBefore transform script to perform a task, script in initiating but particular block of code is not working. Earlier i tried with includes to match string from my glide record. Later i even tried with indexOf also with TRIMHere is ...
Hello!I am having an issue in which, when I access any records (incidents, requested items, etc) via the Service Operations Workspace (SOW), the page is mainly blank - I can't see any details, the summary or the related records of the record.When I t...
I have delegated user for approval for one week. When approval record is generated, its generated on my name but my delegate can also approve. Where can I see the delegate user in the approval record.
