Hello, I have a flow in flow designer and I would like to use current.applyTemplate when creating a new incident record. I haven't had much luck in finding a way to accomplish this. Please find a screenshot of what I have tried so far.
Is there a way I can disable UI actions for Teams, Schedules in the SOW in Washington? We are not using these options currently and would like to hide them from end-users.
Hi Everyone, I am calling script include from UI Script. The script include is client callable and I placed gs.info in start of script include, but I cannot see gs.info in logs. UI Script: alert('This is test message'); var ar = new GlideAjax('x_cc_...
Hi, I was writing a scheduled script but was stuck at one point. In the below script "planned duration" variable is basically the number of the days that needs to be added. So now we have 2 scenarios -- 1)add the planned duration days to sys created ...
hello dear, i am chinese at japan working for Enginner,unfortuetly i could't speek english, only could dtudy english,so could you tell me how to use the ServiceNow OK ? thank you ,
There is a situation where a change request is in the Scheduled stage after being approved, but it needs to be rescheduled for whatever reason. We couldn't go back to the approval/authorize stage when we changed the planned start/end date. What is th...
I need to send 'Change Calendar' report over email with highlight based on 'Risk'.1. Unable to save the report with 'Highlight based on' as 'Risk, it becomes empty.2. Unable to find this report when I try to schedule it weekly.
Hi everyone,I'm encountering issue with translations on a Record Producer in ServiceNow and hoping someone here might have some insights.I have a Record Producer with a 'Select Box' type variable (e.g., "Name of the office equipment"). The choices fo...
We are importing CMDB data of another instance using transform map in xml. While importing certain data, we are getting an error like 'java.lang.NullPointerException'.Error Message: Import set: ISET0011169 transform stopped due to error: java.lang.Nu...
I am working on a solution to block known images (i.e. signature images/logos) from being added to records when an email comes in. I don't want to use a file size as a basis for blocking an image since that's risky. I am trying to use this logic from...
Currently the state is set to read only for all users Via UI Policy, all roles are already existing. how can I do it? the acceptance criteria is: The system should allow chosen roles (IM, MIM and EM) to modify the Incident state, even if they are not...
Hi All, We have configured a new BR on [pm_project] table in that we are creating a request using cart API and then we are trying to update the "Requested For" on [sc_req_item] table. This RITM has group approval The moment the update statement exe...
My Instance shows offline .. Maintenance , need help to enable my instance maintenanceError: Service Interruption: This instance is unavailable.
Hello, I would like to change the currency of a field in a form from Dollars to Euros. How can I do that? I already tried changing from system localization properties but it didn't work. Thanks in advance.
I have a life cycle event activity set where it should be triggered based on the type field and completion of other activity sets. For type = temp I only need to check one activity set is completed. Can I do this in the same activity, or do I need to...
