Hi Team,I have a requirement like this: We are booking passes one of our catalog item XYZ, in a week will allow to book 2 passes(ex: 2 users will allow to book passes) if 3rd user trying to book the pass on the same date system will not allow to book...
Good evening! I may be overthinking this, but I am trying to grab a variable submitted via the service catalog from the ritm, and place that value into a field located on a different table. This field resides in a custom table and is dot-walked onto ...
I have recently created a new Catalog Item where one of the field variables has dot walk configured for it. However after the catalog is submitted, the dot walk values are not visible/displayed in the RITM. Is there any way to get the value to be vis...
I have created a new portfolio plan in the Portfolio Planner called Security and Identity Management. In this plan I pull in all Demand Planning items associated with the Security Identity and IT Business Cont. Department. When I show these planning ...
Have a flag on the form. It will be true if the Requester email id exists in sys user table. I am trying to display the information icon that is placed next to 'Requester email id' based on the value from the flag. If the flag is true display the inf...
How many working SLAs can be attached to an Incident?a)More than 3b)1c)Infinited)Less than 10
I am currently I developed the report on the metric table for one assignment group. Now report I need to convert to Excel (in additionally I need total duration of one assignment group) Should it possible? if yes, could you please guide me in the pro...
I am trying to script the Wait For Condition and have it check for the value of a catalog variable. The catalog variable is "approval_check", and I want the Wait For Condition script to wait until "approval_check" == "Yes".approval_check is just a st...
Hi i need to write script tried this but not working can someone please help it should not trigger the flow if last updated is less than 3 months
Hi Team, i want information about the defined timeline for end user to submit survey. we need include a one liner stating the timeline before which they should provide the feedback, so they don’t miss out on taking the survey please sugest
Hi, I need help on the script. The requirement is to trigger an email notification to a group with inactive user from watch list field along with the incident number associated to them. Thanks you!
Hoping for some help. The requirement is when the IT Site Code is selected it pulls the City field in the read only field. This is populating in the for on SP but not within the RITM or TASK as shown below. Is there a way to get this to show the va...
Hi Team , can anyone please help me on this below requriment . CMDB Business Applications and Application Services need to be attested for accuracy every 12 months. This is currently done manually.The attestation is required when the date in the 'Co...
I have created Data source type: Rest(IntegrationHub) and Configured Request action to fetching data.I have tested that request action in flow designer and I got below Response body:{"offset":0,"fields":["CustomFields_network_hostname","Client_filewa...
Hello, I am trying to set Change Request Impact field from Risk Conditions but is not working. I simply want if Risk is High, Impact is High and so on to low. Any assistance is appreciated.
