Is there a way to show the Informational Icon "i" on Catalog Variables in the CSM/FSM Configurable Workspace?The use case is that the end user should be able to click on that Informational Icon so they can view the Order within the Workspace. Order i...
Requirement:On configurable workspace Incident record page, I would like to dynamically hide/unhide button using client script based on value change in the form field. For example: we have a UI action "Call Tier 2" on incident form in workspace, when...
Hi all I have implimeneted jamf ntegration in servicenow , i have created a user to run the jamf integration , updated those scheduled jobs to run as JAMF , then i can see the jobs are failling , so when i update the run as system administrater it i...
Hi I created a Database view but for some reason no records are generated i think my "where clause" is the issue. The business requirement is report on all requests, requested items and catalog task on one view. What am i missing please help. Databa...
Hi All,I just cloned our test instance from prod.Before few days, I moved few updates sets from dev to test for users to do UAT onBut after the cloning, I can see those changes are not showing any more in test instance (changes were like catalog chan...
Hi All, In one of our account, we are using LDAP sync to get Distribution lists data into servicenow custom tables. There are 80K + DL's in AD and around 15-20 DL's has more than 10K member count. The initial sync took almost 3 days to process the e...
Hi,I created my first scoped application and everything works great. Now I am in the phase to make minor improvements and there is one item is on my list to improve is, how to I get the "Post" button assigned to my work notes? Right now I am using th...
Hello, all. This script is meant to produce a list of active users but skipped ~1,500. What am I doing wrong?Thank you in advance!-Tim var users = new GlideRecord('sys_user'); users.addQuery('active', true); //Active users only users.query(); wh...
HiI've create a m2m relationship between table1(where we'll get number) and table2(from here the list is displayed when we click on the related list action button) so we're having two fields X(shows display value from table 1) and Y(shows display val...
Hello ,We have requirement to configure SOAP message function to get the future hires from workday to ServiceNow.Currently only past and current start date Users are able to load in ServiceNow instanceCan we use Effective date for this? How?
I have a requester field on catalog item referrring to user table. When I am searching for a user from requester field it's getting searched by use_id, name and email as I have kept user_id field as display in user table and user_id is displaying whe...
I created a playbook to automatically kick off with a ritm that has a specific selection, and that seems to be working as intended. However when talking with the group they also wanted to be able to manually kick off the playbook manually. If I act...
Is there any way to modify an existing running Legacy Workflow or Flow Designer which then updates existing workflows/flows ? Suppose I have a record that has an attached Legacy Workflow. It has 3 workflow activities that creates a child task. If I ...
Hi All,When I searching with the userid ,Users is empty in global search in prod intance but same displayed in DEV instance .What might be the issue?Any suggestions!
My instance is hibernating from past 3 days. Can anyone please help me. Provided my instance URL: https://dev304330.service-now.com/navpage.do. Hoping to hear from you soon as it is causing hinderance in my work.
