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Orderby for look up select box

Hello developers, i have a scenario where a variable which is lookup select box loading the custom table records needs to sorted by order.Here is order is a column("u_order" which is integer) in that custom table . so based on u_order the list record...

Delayed Transaction issue

We’ve noticed a delayed transaction issue occurring during parent incident updates. Is there are any known limitations or constraints related to child incidents?

suresh96 by Tera Contributor
  • 501 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to identify the date is holiday or not from calendar

Hi All, I am new to service now and I need to identify the date I specify is holiday or not from the entry in Calendar, also need to know if its working day then what are the working hours for that day from Calendar. I know these all things I can fin...

HexWIreless by Kilo Contributor
  • 4041 Views
  • 6 replies
  • 2 helpfuls

Script Include

how to create multiple functions inside one script include in servicenow. I have one scenario - I need to make all the fields readonly if the user is part of a certain group group 1 and editable if the user is part of group2. But if the user is part ...

SamiranD by Tera Contributor
  • 818 Views
  • 4 replies
  • 1 helpfuls

How to upload the data using flow designer.

Hi Community,I'm currently building a process to upload Configuration Items (CIs) into the cmdb_ci table. The requirement is as follows:A catalog form allows users to upload CI data via an Excel sheet.Once the request is submitted and approved, the d...

mohdzeeshan by Giga Contributor
  • 780 Views
  • 1 replies
  • 1 helpfuls

Resolved! Hi All, how to set values in activity log of request

Hi All, How and where to check the values populating in activity log as soon as request is createdin our request flow,  if requested for is different than requested by then initially requested for is setting as requested by then its updating the valu...

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klavan32 by Tera Contributor
  • 1199 Views
  • 6 replies
  • 0 helpfuls

Multipart request to 3rd party

I have a requirement to send a multipart request having an input Json and input file. The input file is a compressed zip file in ServiceNow and expectation at third party is to have type string and binary format for the file as in screenshot. Also, t...

Parvathy B1 by Tera Contributor
  • 1004 Views
  • 3 replies
  • 0 helpfuls

Resolved! Call flow from business rule

Hello Experts! I have a requirement to call a Flow from business rule. Now, online I'm getting 2 versions of syntax to do so:sn_fd.FlowAPI.executeFlow('<<flow_name>>>', inputs);AND sn_fd.FlowAPI.getRunner().flow('<<flow_name>>').inForeground().withIn...

Resolved! Export the sys_id of Document ID column instead of display value

In a table that has a column of type "Document ID"When I try to export data from this table, the column value contains the label/display value and not its sys_id. and is in the format of <table_name>: <display value> How would I go about exporting th...

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Nisar3 by Giga Guru
  • 1662 Views
  • 4 replies
  • 2 helpfuls

Cloned UI Action Not Working

I am new to SN development, so I am a little baffled at a behavior. My goal is to create a custom version of the Delete UI action that displays only on the Case view. I started by going to the UI actions and doing an insert / stay on the Delete form ...

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SEDatSAS by Tera Contributor
  • 1402 Views
  • 3 replies
  • 2 helpfuls