I have a UI action with Client checked and a function in the script area. It is not working saying the function is not defined. In On Click I have addItem(g_form.getUniqueValue()); function addItem(sys_id) { var gdw1 = new GlideDialogWindow('acq...
I have created a decision table in dev environment and now I'm trying to move that decision table QA using update set. But the migration is not happening properly.Pls suggest the ways for migration of decision table.
How can I get the preview record icon to show up next to parent case? I need the fulfiller to be able to access the parent case details.
There is no scope to use record producer/order guide, reference field has limited capacity, can do only one which is display-true, dot walk depends on reference field, so what is the best way to do so?Appreciate any input.-abrouf
Hi All,I have a requirement based on user country incident should auto-assign. suppose for india if i have 4 groups based on weight and order ticket need to routing. through script 1) it should be assign to 8900 group and then 123 group. after that s...
I have the below variable in a catalog item called from_division.This variable is auto- populatedI have another variable of type Yes/No called ABC _Employee. If ABC_Employee is yes, then I want to update the from_division variable to a specific value...
https://learn.microsoft.com/en-us/connectors/service-now/#upload-an-attachment-(preview)Trying to use the Service-Now Connector in a logic app. I've used a lot of the other functions on the connector successfully, the only one I can't get working is ...
Hello, I am reaching out regarding an issue with a scheduled job. This job is configured to run daily at 4:30 AM, but we have noticed that on some days, it starts multiple times at irregular intervals of a few hours. As you can see here a have multip...
We have a situation in a Flow where a user can select multiple softwares from a request form. We then want to show all those selections in the Description field of a Catalog Task in that Flow. The issue is, if you drag the data pill of the List Col...
Hello everyone, the content of this article on the learning modules is not available for my version of PDI, and as the learning module is not complete. Has anyone had the same difficulty and can help me?
Hi Community, We have a table called Visitor registration. In the process flow formatter, It has states like planned, checked in , checked out, no show, cancelled, disappeared.If the visitor registration record is cancelled, the process flow doesn't ...
I have a Before Query business rule that adds an info message to a list view. I am running into an issue when the list view query uses "GROUPBY", the query seems to run twice and display the message twice. Is there a workaround to this? Or a differen...
I want to populate a field which is a checkbox in a problem based on its value in incident form. if that is checked , problem should also show as checked .
Hi All, Is it possible to configure a table in a away that a column cant be selected (seen) by a user? For example in Risk Event table I dont want user to be able to select 'net_amount' column (this one is OOB)
Are roles in Service Now standard or customizable? If customizable, is there a way to show the permissions assigned to each role.
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