Best approach to streamline BCM BIA Smart Assessment form (chart/matrix style view?)

abigailtaba
Tera Expert

3 hours ago

Hello

We have a requirement to improve the user experience of a BCM BIA Smart Assessment form. The current assessment contains multiple questions and the business would like a more streamlined presentation of the information.

We are interested in understanding what options are available to display the assessment in a format such as:

  • Matrix-style layout
  • Chart-like view
  • Grid-based questionnaire
  • Any alternative layout that allows users to view and complete information more efficiently

Any recommendations, examples, or lessons learned would be greatly appreciated.

Thank you.

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Tanushree Maiti
Tera Patron

2 hours ago

Hi @abigailtaba 

 

What I can recall, we got a requirement to change the looks of a field of BIA Assessment. That we achieved using UI builder.

 

You can explore it with UI builder only. 

 

https://www.youtube.com/watch?v=UQ417HCsU-w

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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