Best Practice 4_Security_TM: Limit UI Active Session Life Span

Tanushree Maiti
Mega Sage

 

Use the glide.guest.active.session.life_span property to control the duration of an active guest's HTTP sessions.

 

The glide.guest.active.session.life_span property enforces a maximum lifespan on active guest HTTP sessions, irrespective of their session inactivity or the amount of time a user is inactive before their session times out and closes. The configured value is in minutes. A value of zero will disable timing out the active sessions. A larger value could allow an attacker to remain in a stolen session for longer, increasing the possibility of a security incident. This property is limited to guest users, which have low privilege access to an instance.

 

If you check your PDI , Default value of glide.guest.active.session.life_span property is 0.

 

Security risk details: Setting the maximum lifespan to a large value gives a bad actor more time within an instance in the event that they steal a session.

 

Servicenow Recommendation :

To remediate this security vulnerability, set glide.guest.active.session.life_span to a value greater than 0 and less than or equal to 720.

 

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Tanushree Maiti
ServiceNow Technical Architect
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