Best Practice on swapping User Ids?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
an hour ago
Is there a best practice, documentation or experience for the use case where you change the User IDs to a New User ID format?
We are testing and investigating this now, the swapping in sys_user.user_name is for us as senior ServiceNow engineers not a big issue, must be done before the LDAP import do 😉
We use a gradual approach first some small groups and later the remaining company users.
Just want to know what experience/information is available on this to check if we miss anything.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
an hour ago
check this old thread
How to update userid on user table for bulk records in servicenow?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
9m ago
Thank you for marking my response as helpful.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

