Best practices to take backup of update set

shaik_irfan
Tera Guru

Hi,

 

I am building a custom app now client wants to clone the dev instance ,so there was a ask to take back up of update sets. My current scoped app is in default update set only so when i navigate to studio and open the scoped app in the related link i see the Publish to update set, i belive that will copy all the changes in the update set right ?

 

So is there any other best way to do ?

 

Once the instance is clone and i can upload the update set and i can continue the development right ?

1 ACCEPTED SOLUTION

Willem
Giga Sage
Giga Sage

Hi Shaik,

 

You are correct. Steps are:

- Transfer updates into an updateset other then Default.

- Complete update set.

- In related links you then have option to 'Export as XML'.

- After clone load the updateset and Commit.

- Do not reopen the update set. It is bad practice to reopen a closed update set.

Instead create a new update set and continue work from there. When you are done, both updatesets can be moved to another environment accordingly.

View solution in original post

8 REPLIES 8

Do be aware, of it concerns Orlando:

Please note that currently this will only work with Global update sets.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0827916

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Willem
Giga Sage
Giga Sage

Hi Shaik,

 

You are correct. Steps are:

- Transfer updates into an updateset other then Default.

- Complete update set.

- In related links you then have option to 'Export as XML'.

- After clone load the updateset and Commit.

- Do not reopen the update set. It is bad practice to reopen a closed update set.

Instead create a new update set and continue work from there. When you are done, both updatesets can be moved to another environment accordingly.

Dlam
Tera Expert

Hi, can you please advise how to import the exported update set XML?

Dlam
Tera Expert

Never mind, just found the guide how to import update set XML here: https://docs.delinea.com/online-help/integrations/servicenow/server-suite-servicenow/setup/manual-xm...