Best practices to take backup of update set

shaik_irfan
Tera Guru

Hi,

 

I am building a custom app now client wants to clone the dev instance ,so there was a ask to take back up of update sets. My current scoped app is in default update set only so when i navigate to studio and open the scoped app in the related link i see the Publish to update set, i belive that will copy all the changes in the update set right ?

 

So is there any other best way to do ?

 

Once the instance is clone and i can upload the update set and i can continue the development right ?

1 ACCEPTED SOLUTION

Willem
Giga Sage
Giga Sage

Hi Shaik,

 

You are correct. Steps are:

- Transfer updates into an updateset other then Default.

- Complete update set.

- In related links you then have option to 'Export as XML'.

- After clone load the updateset and Commit.

- Do not reopen the update set. It is bad practice to reopen a closed update set.

Instead create a new update set and continue work from there. When you are done, both updatesets can be moved to another environment accordingly.

View solution in original post

8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Shaik,

1) set the update set to Complete

2) Export the update set as XML

3) Save it

4) After clone happens then import it back

5) set it to In Progress

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@shaik.irfan 

refer links below for help

How to Backup All Development Work in 1 Click

UPGRADE TIPS

you can also preserve those

System Clone Preserve Update Sets [Orlando]

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur,

Nice that you are referencing one of my articles. Though be aware, the question from Shaik is about custom app: 

Please note that currently this will only work with Global update sets.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0827916

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Jaspal Singh
Mega Patron
Mega Patron

Hi Irfan,

 

Considering you are using a version of ServiceNow that is latter or is Orlando then you do not need to necessarily take backup as system provides capability & does an auto preserve for last 30 days. Refer link for a check.

Else, you can also follow primitive steps as suggested by Ankur.