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09-28-2020 03:26 AM
Hi,
I am building a custom app now client wants to clone the dev instance ,so there was a ask to take back up of update sets. My current scoped app is in default update set only so when i navigate to studio and open the scoped app in the related link i see the Publish to update set, i belive that will copy all the changes in the update set right ?
So is there any other best way to do ?
Once the instance is clone and i can upload the update set and i can continue the development right ?
Solved! Go to Solution.
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09-28-2020 03:34 AM
Hi Shaik,
You are correct. Steps are:
- Transfer updates into an updateset other then Default.
- Complete update set.
- In related links you then have option to 'Export as XML'.
- After clone load the updateset and Commit.
- Do not reopen the update set. It is bad practice to reopen a closed update set.
Instead create a new update set and continue work from there. When you are done, both updatesets can be moved to another environment accordingly.
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09-28-2020 03:30 AM
Hi Shaik,
1) set the update set to Complete
2) Export the update set as XML
3) Save it
4) After clone happens then import it back
5) set it to In Progress
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-28-2020 03:32 AM
refer links below for help
How to Backup All Development Work in 1 Click
you can also preserve those
System Clone Preserve Update Sets [Orlando]
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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09-28-2020 03:55 AM
Ankur,
Nice that you are referencing one of my articles. Though be aware, the question from Shaik is about custom app:
Please note that currently this will only work with Global update sets.
https://hi.service-now.com/kb_view.do?sysparm_article=KB0827916
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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09-28-2020 03:33 AM
Hi Irfan,
Considering you are using a version of ServiceNow that is latter or is Orlando then you do not need to necessarily take backup as system provides capability & does an auto preserve for last 30 days. Refer link for a check.
Else, you can also follow primitive steps as suggested by Ankur.