Best way to trigger a workflow when a record from another scoped app’s table is deleted

KrithikaV
Tera Expert

Hi,

 

I want a workflow to be triggered in my scoped application when a record is deleted from the table : sn_compliance_policy_statement (Control Objective) in the scoped application : 

GRC: Policy and Compliance Management
If I write a business rule for a table in another scoped application, I get errors when I validate my application using the 'Certification Self-Test Tool'.
Triggering a workflow is not possible for a record delete operation.
Any suggestions on how this can be implemented?
Thanks

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@KrithikaV 

why not have business rule in same scope as that of the table on which record is getting deleted?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Di Zhang
Tera Guru

Just one idea that you change workflow to subflow and use the code in br to trigger the subflow. 

Ankur Bawiskar
Tera Patron
Tera Patron

@KrithikaV 

why not have business rule in same scope as that of the table on which record is getting deleted?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@KrithikaV 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader