Billable field of the Requested Item table

Nadee33 · ‎03-26-2025

Hello experts,

Currently I have a requirement to find how the 'billable' field is populated. This field is a true/false field.

Could you give me a hint where to look for?

I have checked the Business Rules and the workflow.

Thanks you

Dr Atul G- LNG · ‎03-26-2025

This field might be used for charging back to other departments. Currently, no script or logic has been built, so it depends on the user whether to use it or not. You can use this field if the laptop is billable to another department and build your own logic accordingly.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

Ankur Bawiskar · ‎03-26-2025

@Nadee33

which field? share screenshot.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Nadee33 · ‎03-26-2025

This field, Thank you

Dr Atul G- LNG · ‎03-26-2025

HI @Nadee33

This field might be used for charging back to other departments. Currently, no script or logic has been built, so it depends on the user whether to use it or not. You can use this field if the laptop is billable to another department and build your own logic accordingly.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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