Blank Catalog Item in Service Portal

[mdash]

Hi,

There are a few catalog items, which show empty when opened in Service Portal after recent upgrade. When I open in ServiceNow view and click on Try It, the variables show up fine. 

I checked the variables. All have the Visible on Bundles/Guides etc true. No idea what could be wrong.

Any help?

Thanks

[Aviram]

Hi,

Does anyone found a solution for it?

The exact same thing happened me after upgrade from Kingston to Newyork

[Archana Reddy2]

Hi,

Check "Hide on Service Portal" field on the respective Catalog item record.

Thanks,

Archana