Hyperlink issue in Emplyee Service Portal ( ESC )

Abishek1998
Tera Contributor

3 weeks ago - last edited 3 weeks ago

Hi all,

 

I am trying to debug an issue but I am not getting anywhere. In employee Service Portal, whenever a user raises a case, the hyper link is coming if i hover on the case in my Request section in portal. But the thing is it is working only for HR General services and someother hr services. 

 

It is not working for Employee relations cases.   I am attaching the screenshot for your reference. Any help would be fine.

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AnirudhKumar
Mega Sage

3 weeks ago

I presume this is a duplicate of the below question:
https://www.servicenow.com/community/hrsd-forum/hyperlink-issue-in-empoyee-centre/td-p/3502602

 

 

Creating duplicates often causes confusion among community members. Please delete this question and conduct all communication on the other question 🙂

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