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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Catalog item variables are not displaying in the Self - Service --> Raise a Request I modified the existin... Read More Developer forum How to Test UI Macro through ATF in ServiceNow Hi community,I have a business requirement in which I need to click a UI macro thro... Read More Developer forum How to add Tooltip or Info Message for Variable Set I have a variable set of 2 Columns wide, alternating s... Read More Developer forum Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Read More Developer forum EnforceOCSPCheckOnNetworkError(Exploring ServiceNow System Properties You Didn’t Even Know Existed) Read More Developer forum Looking for Advice to become ITSM Dev Hi everyone,I recently passed both the CSA and CAD exams. I’ve been applying for Se... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More First Friday's Healthcare Provider ServiceNow User Group How ServiceNow's CMMS, powered by Field Service Management... How ServiceNow's CMMS,... September 9, 2026 1:00 PM Read More New York City SNUG WORLD FORUM is coming to New York September 10th!! Register today! Hello SNUG members!, I... September 10, 2026 5:00 AM Read More Federal and U.S. Public Sector SNUG ServiceNow World Forum - New York City Join us at World Forum New York, a complimentary one-day event on September 10 at t... September 10, 2026 5:00 AM Javits Center, 11th Avenue, New York, NY, USA Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

 Learn More Application Developer You’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination. Learn More Technical Project Manager You love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success. Learn More
Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

How to force non grouped "skip" button on playbook card

Hello Folks, Could someone direct me to the steps for preventing the "Skip" button from being grouped under the overflow menu ("...")? I attempted to override this by assigning a custom action, but it was unsuccessful—I couldn’t implement it. Thanks

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Service Builder Customization

Hi,We have a requirement to customize ServiceBuilder UI. Example: I would like to have Manage Service Offering tab similar to Create Business Service and Create Technical Service Can someone please help from where can we modify the UI?   Thanks in ad...

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How to add Tooltip or Info Message for Variable Set

I have a variable set of 2 Columns wide, alternating sides to which I want to add a tooltip or info message near the title of variable set (Entity Information Section). I cannot add new lable field as it disturbs the existing 2 column structure and e...

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How to Test UI Macro through ATF in ServiceNow

Hi community,I have a business requirement in which I need to click a UI macro through ATFI've added steps Assert  a text on PageClick component (custom UI)unable to retrieve UI macro Regards Pranjal 

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Looking for Advice to become ITSM Dev

Hi everyone,I recently passed both the CSA and CAD exams. I’ve been applying for ServiceNow-related jobs here in the Philippines, but so far I haven’t had much luck getting into the field. Because of that, I’m thinking of taking around two months off...

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Add contextual search for Catalog Item

Hi Team,I have to add contextual search(context searching from knowledge and catalog item)  for catalog item variable. Yes, we can easily do it for record producer but how can we set up for catalog item variables?I tried creating variable of custom v...

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PDI Australia version, no change management menu on fresh load.

Hi,I'm new to the PDI, so in the end had someone more experienced have a look for me. When I created a new instance using the Australia version, I did not get any menu options appearing for change management. You could search for and modify change ti...

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Resolved! Make record preview readonly in Service Portal (all records)

Hi all, When you have a form in Service Portal with a reference variable, whenever you click the (i) icon next to the field, you get a preview of the record. I don't want anyone to be able to edit what appears in the record preview, not even admin.Ho...

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MCP installation.

Hi All,I am unable to install the MCP server on my PDI because it is showing as unavailable. Could someone please advise on how I can resolve this?

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Auto populate not working

I have been tasked with creating a catalog item of which i have the following acceptance criteriaAs a user, I need the following fields to display if "New User Account" is selected for "What is your account request?"(show the following fields from th...

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