BR updating state twice

[klavan32]

Hi All,

We have a before update BR where, if the state is in awaiting user and if changes made by requested by /for , state should be updated to WIP automatically.

But this is posting the state journal twice in activity which is affecting some reports.

[Chaitanya ILCR]

Hi @klavan32 ,

Use script tracer to see if any other business rules are running (only synchronous ones)

Here is the YouTube video on how to use it

https://youtu.be/m6Jg4JuVpIQ?si=pPIy7UtIDYPc-9BI

Regards 

Chaitanya 

[klavan32]

Hi @Chaitanya ILCR Thank you, i have tried using tracer, i can see br is invoked twice once at line 35 and again at line 70, is this could be the reason?

[Chaitanya ILCR]

Hi @klavan32 ,

try see it's invoked twice is there is any current.update statement in any of the BRs involved?

if yes if they are a Before BRs remove the current.update statement

if they are after/async try to put proper filter condition/condtions

most of the time current.update is the cause of these kind of behaviors

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[klavan32]

Hi @Chaitanya ILCR 

advanced tab is not enable, no script written, it is before update BR with filter conditions and action to be performed

[Chaitanya ILCR]

Hi @klavan32 ,

it's not the mentioned BR 

it's the other BRs which are making it run twice

you can find out the other BRs using the script tracer

open each BR that's triggered as part this update and check (I would say look for current.update statements 1st) and update those BRs which are making the mentioned BR twice

also try and add one more condition that state!=work in progress(try this first and check the above steps if this doesn't work)

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya