BRs Running even after setAbortAction is true in BR running before them

[BhupeshG]

Hello Friends - I have BR X which run on Order = 50 and do the below stuff but I found even though I get error pop up saying invalid insert it does not stop another BR Y which is on   order 100,000 . Therefore the WS call is made and data is sent to External integration for an invalid ticket.

Kindly advise how can stop this

(function executeRule(current, previous /*null when async*/) {

// Add your code here

if(gs.isInteractive())

{

gs.addErrorMessage('Please assign this Incident to SNOW Group before assigning to External Group');

current.setAbortAction(true);

}

})(current, previous);

[Chuck Tomasi]

That's effectively what I said... Because they are both BEFORE rules, the setAbortAction() is only saying "Don't save this to the database", NOT "Don't run any more BRs."

I don't see this as a bug, just a design error and possibly a misunderstanding of which value to use in the "When" field on a BR.

Move that web service BR to an after (where it should be) and your problem goes away.

[BhupeshG]

Hello Chuck — The BR2 cannot be written on After insert as I noticed that it does not capture Journal entry. For capturing Journal entry , only before insert is required?

With Regards

Bhupesh Gupta

[Chuck Tomasi]

I'd like to see the details of your webservice call on BR2... I wasn't aware of any issues getting the journal entry with getJournalEntry(1) to get that value.

Thank you for the detailed description and experiment above, that's exactly what I said would happen.

Akash mentioned setWorkflow(false). Be VERY careful when using this. Because it works on both BRs and Workflows, it can have unexpected consequences.

[Dave Smith1]

Bhupesh Gupta wrote:

This is what I received from HI support


Issue is reproducible on OOB instance. According to our documentation<http://wiki.servicenow.com/index.php?title=Scripting_in_Business_Rules#Aborting_a_Database_Action_in...> 

Strange... I'd have thought they'd recommend a link to Docs, not to the Wiki!

[BhupeshG]

We are on Helsinki version

With Regards

Bhupesh Gupta