Bug in flow designer

[NIEKOB]

My flow suddenly didnt work. I think there is a bug with the flow designer. This exact flow works just fine a while ago but it suddenly doesnt work. The approver wont show in the sc_req_item. The entire flow however works when I used the test option in the flow design but it isnt enough for me. I want it to work when activated because it should trigger the SLA that I made. Please help me

[Kai Tingey]

can you post a screenshot of the 'ask for approval' action expanded and also the trigger?

if you've set the approver to a specific person and that person no longer exists in the table or some other change in circumstances like that, it may be trying to insert (noone) as an approver and therefore succeeding without applying an approver.

[NIEKOB]

I have found a way to solved it, there was a problem with the trigger. But now I have a problem where it doesnt create or update records. It will create a catalog task but it wont asssign a group.

[Kai Tingey]

check the 'support_group_' variable that you are using to set the group.

it needs to be a reference to sys_user_group table.

i just recreate the same in a PDI and it works no issues. If you are doing something different than the above, then please post more information.