2 hours ago
Hibuild agent is consuming 0 assist what is the logic behind it?
Hello Vedavalli,
Because usage is tracked as prompts, not Assists, it doesn't register as Assist consumption in Subscription Management or the sys_gen_ai_usage_log — hence the 0 you're seeing.
sys_gen_ai_usage_log
Regards
Pavan Srivastava
an hour ago
@Pavan Srivastav can you please explain me a bit briefly
Do we have any document for this?
https://www.servicenow.com/community/now-assist-blog/assist-amp-token-how-assist-and-tokens-define-y...https://www.servicenow.com/community/now-assist-articles/tracking-now-assist-usage-measuring-roi-and...https://www.servicenow.com/community/now-assist-articles/a-6-step-framework-for-now-assist-consumpti...
