Build It the Right Way: How to Create Records Using Glide Record with GlideRecordHelper

[BillMartin]

When working with ServiceNow, GlideRecord is one of the most commonly used APIs for interacting with tables. But writing gr = new GlideRecord(...), gr.initialize(), and looping through data assignments in every script quickly leads to repetitive and hard-to-maintain code.

In this article, I share a modern and scalable approach to creating records dynamically using a reusable GlideRecordHelper—a utility designed to simplify your data handling and enforce consistency across your scripts.

Why This Matters

Instead of embedding raw GlideRecord insert logic in multiple places, you can use GlideRecordHelper.create() to:

• ✅ Create records in any table with one function

• ✅ Pass dynamic data via object parameters

• ✅ Maintain clean and reusable logic

• ✅ Improve debugging using a BaseLogger

• ✅ Scale your solution across applications and teams

 

How It Works

The create function accepts a JavaScript object with key-value pairs representing the fields and values to insert. You simply define the table at initialization and call the method with your data.

This not only abstracts away the GlideRecord boilerplate, but also gives you one single point of control to update, enhance, or debug future record creations.

Watch the Demo

I’ve recorded a short video demonstrating this in action—from script include setup to executing a full insert using Script Background.

This method is especially useful for ServiceNow developers and architects aiming to scale their code practices, write cleaner logic, and future-proof their implementations.

Let me know what method you want me to cover next—read, update, delete, or something more advanced!