Bulk Flow executions
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09-18-2024 02:57 PM
Hi Everyone,
We have a flow that runs every morning at certain time where it posts records to a 3rd party application and the application returns a ID for each record processed which is stored in ServiceNow table field.
We have a dashboard to track the records that do not have a return ID. There are few records that are not making it to the application and need to investigate the reason .
Can try it via flow execution where need to open each record and verify the sub flow steps to check if there are any errors. However, there are say 200+ records and going through each record is tedious.
Please advise how to check for the specific record execution for bulk flow executions or best way to address this requirement
TIA
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09-18-2024 03:15 PM - edited 09-18-2024 03:16 PM
Hi @CV1,
Whenever the ID is not removed, you can trigger a Log action informing this.
Then you can use the Flow engine log entries (sys_flow_log) table to track these contexts that returned an error.
If you want a more robust solution, then you can create an action that creates an Incident whenever the ID does not return. In the Incident description you can map the integration Response Body so it can be analyzed.
After the Incident is analyzed and resolved, automation can be executed to run the Flow context again.
If my answer helped you in any way, please mark it as correct/helpful 🙂
Regards,
Isaac Vicentini.
MVP 2025 ✨