Bulk Import - Activity Stream must show assignee is closing, adding work notes.

Rajini2
Mega Sage

‎10-17-2023 03:18 PM - edited ‎10-17-2023 03:23 PM

I am trying to bulk import - close tickets adding work notes. Since I am the one importing it shows those work notes are by me in the Activity stream. Is it possible to show ticket assignee name instead of mine?

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AnveshKumar M
Tera Sage
Tera Sage

‎10-17-2023 06:15 PM

@Rajini2 are you importing through any Excel sheet or web service?

Are you using transform maps or script?

Thanks,
Anvesh
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Rajini2
Mega Sage
In response to AnveshKumar M

‎10-18-2023 07:43 AM

Importing through Excel using transform maps.

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