Bulk import communication device

Hemamani Prabha
Tera Contributor

‎03-19-2025 08:43 AM

Hello all,

 

I have a requirement to bulk import the communication devices in ServiceNow. Can someone help me with creating the import set and transform map ? Any doc for the same to follow? Is there any short method to import the devices or has to be manually done ?

 

Thanks,

Hema

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-19-2025 08:48 AM

Hi @Hemamani Prabha 

 

I don’t think there’s any special requirement here. It can be done similarly to 'user' and others, tables but make sure all reference fields are available and the values are correct.

 

https://youtu.be/NsoeeNsO6Ns

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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CSA-CIS ITSM Batch14 | Day 36 | Import Set - Transform Map
CSA-CIS ITSM Batch14 | Day 36 | Import Set - Transform Map
youtu.be/NsoeeNsO6Ns
CISITSM #ITSM #csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality

Hemamani Prabha
Tera Contributor
In response to Dr Atul G- LNG

‎03-20-2025 07:50 AM

Hi @Dr Atul G- LNG 

Thanks for your response. It would have been great if you had explained everything in English so that everyone will understand.

 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Hemamani Prabha

‎03-20-2025 04:14 PM

Hi @Hemamani Prabha 

 

https://youtu.be/yLY0CTJUjWg

 

Thanks for the feedback, I tried my best to deliver my session in English only but some time need to use my native language.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
CSA Admin Batch16 | Day 15 | Record Producer - Import Set - Transform Map
CSA Admin Batch16 | Day 15 | Record Producer - Import Set - Transform Map
youtu.be/yLY0CTJUjWg
CISITSM #ITSM #csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality
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lulu773
Tera Contributor

‎03-19-2025 11:16 PM

as AG said above:  make sure all reference fields are available and the values are correct.

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