Bulk import communication device

[Hemamani Prabha]

Hello all,

I have a requirement to bulk import the communication devices in ServiceNow. Can someone help me with creating the import set and transform map ? Any doc for the same to follow? Is there any short method to import the devices or has to be manually done ?

Thanks,

Hema

[Dr Atul G- LNG]

Hi @Hemamani Prabha 

I don’t think there’s any special requirement here. It can be done similarly to 'user' and others, tables but make sure all reference fields are available and the values are correct.

https://youtu.be/NsoeeNsO6Ns

[Hemamani Prabha]

Hi @Dr Atul G- LNG 

Thanks for your response. It would have been great if you had explained everything in English so that everyone will understand.

[Dr Atul G- LNG]

Hi @Hemamani Prabha 

https://youtu.be/yLY0CTJUjWg

Thanks for the feedback, I tried my best to deliver my session in English only but some time need to use my native language.

[lulu773]

as AG said above:  make sure all reference fields are available and the values are correct.