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‎07-10-2024 09:11 AM
We upgraded to Washington a couple weeks ago and have noticed that when performing a bulk update in list view the records selected are not highlighted with the purple box anymore, it still works, I can still double click and bulk update, but there is no indication of what records are highlighted, anyone see this and know a fix?
We are on washington patch4 hotfix1
Solved! Go to Solution.
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‎09-20-2024 02:34 PM
I finally figured this out, it looks like it was List V3 being enabled that did it, I was troubleshooting something else, disabled V3 and noticed I could bulk update again while seeing the purple box!
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‎07-10-2024 09:15 AM
Hi @Donovan B
Please press Shift and drag option.
i tried in my PDI.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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‎07-10-2024 09:19 AM
@Donovan B Tested this in Washington PDI, the purple box only appears for the first cell and no longer appears for multiple cells if we use the mouse. However, if you select a cell and use Shift+Down arrow key on keyboard the purple box appears for all the selected cell. This might be a bug in Washington but as a workaround you can use Shift +Down arrow key on keyboard for now.
Hope this helps.
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‎09-20-2024 02:34 PM
I finally figured this out, it looks like it was List V3 being enabled that did it, I was troubleshooting something else, disabled V3 and noticed I could bulk update again while seeing the purple box!