business rule : copy the attachment from the sn_hr_core_task table to sn_hr_core_workadmin table
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04-24-2024 05:51 AM
Hi All ,
Can anyone tell me business rule, in the current scenario all the task table (sn_hr_core_task)attachment is copied to parent table (sn_hr_core_case_workforce_admin)and the work notes updated to "The task attachments have been copied to the parent case. "
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04-24-2024 06:17 AM
Hi @chandan31
You might have to check the business rules written on the sn_hr_core_task that might have the script to copy all the
attachments and work notes were added to carry over to the HR Case.
To minimise the search try filtering out the Business rule on the sn_hr_core_task that contains the Script :
GlideSysAttachment.copy
I hope this solves your issue
Mark this as Helpful / Accept the Solution if this clears your issue
Mark this as Helpful / Accept the Solution if this clears your issue