Business Rule for Inactive Approver
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-16-2023 10:40 PM
Hello All,
I created a Before Insert BR in sysapproval_approver table to check if the approver is not active in ServiceNow.
if result is yes, it will change the approver field to someone else.
but it's only working when the condition is Approver.Active = True.
If the approver is false, then it will not create a approval record or bypass the approval on the flow.
Anyone can help?
0 REPLIES 0