Business rule getting triggered even when conditions are not matching

[sath]

Hi,

I have created a UI action ''Create Defect' on stories. When a defect created from story is closed complete, story state should be moved to ready for testing, I have created a update and after business rule on defect to move the story to ready for testing.

(function executeRule(current, previous /*null when async*/ ) {
    var story = new GlideRecord('rm_story');
    story.addQuery('sys_id', current.reported_against);
    story.query();
    if (story.next()) {
        if (current.state == '3') {
            story.state = '-7';
           
        } else if (current.state == '7') {
            story.state = '-7';
            
        }
        story.update();
    }
})(current, previous);

This business rule is working fine except it's creating below error message even when I move the defect to closed complete. And I'm not changing any product or project field on story.

Please assist.

[Ankur Bawiskar]

@sath 

definitely some other business rule is getting triggered and causing that

did you debug the business rules in details?

Debugging Business Rules 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Medi C]

Hi @sath

Could you please check that there are no mandatory fields when story state changes to -7? If they exist, you have to populate them as well. 

Please try the following:

(function executeRule(current, previous /*null when async*/ ) {
    var story = new GlideRecord('rm_story');
    story.addQuery('sys_id', current.reported_against);
    story.query();
    if (story.next()) {
        if (current.state == '3' || current.state == '7') {
            story.state = '-7';
            story.update(); 
        } 
    }
})(current, previous);

[sath]

Hi @Medi C , There are no mandatory fields. Tried the above, it shows the same error

[Medi C]

Hi @sath,

Could you please share screenshots from Business Rule "Set Product Backlog Type"? Condition and script executed.

[sath]

Hi @Medi C , This is OOB BR. Here are the screenshots: