Business rule is not working in parent domain and it is working only in child domain. Please help.

[Sai25]

Hi Team,

I am running one business rule for the table change request. But when i run this business rule it is working for child domain . The same when i update parent domain and run the same in parent business rule is not working.

Even i checked the same with inactivating the child business rule. But it is not working in parent domain.

can you please help me.

Thanks and regards,

sai.

[Ankur Bawiskar]

Hi Sai,

business rule works on domain level

example: if record is created at domain A and BR created at domain A then it will run for this

if domain B is child of domain A and record is created at domain B then domain B business rule will work;

if you update the parent domain BR then a new BR gets created in child domain and it overrides the parent domain BR

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Sai25]

Hi Anukar,

Thanks for the response.

"if you update the parent domain BR then a new BR gets created in child domain and it overrides the parent domain BR".

Yes, i got above message which highlighted in bold. But, still it is not working.

Can you please help how to resolve this.

Thanks,

Sai.

[AbhishekGardade]

Hello Sai,

Change your domain to global and update the business rule. If you are updating anything from your domain then it will create a new record in your domain and it will override the global business rule.

Please mark as Correct Answer/Helpful, if applicable.
Thanks! 
Abhishek Gardade

[Sai25]

Hi Abhishek,

my parent domain is A and child is B. But business rule is working only in b domain. When i changed my domain to A and testing the record its not working.

Just changed the business rule to global but still it is not working.

kindly help me in this.

Thanks,

Sai.