Business Rule Not running during data import

[johndarroch]

Trying to update a field that a created called supervisor with the full name from the user table . When I manually update the record it works fine but when I run the data source job the business rule does not run and I do have the Run Business Rule set to yes on the Transform Map.

Script

var inc = new GlideRecord('sys_user');

1. inc.addQuery('employee_number',current.u_supervisor_id);

1. inc.query();

if(inc.next()){

current.u_supervisor = inc.name;

      inc.update();

}

Thanks

[Pradeep Sharma]

Hello John,

Is the insert checkbox set to true on Busines rule? Also, can you put few log statements in the BR-script to confirm if the BR is triggered or not?

Please let me know if you have any questions.

[MGanon]

I have the same issue. I am attempted to import users and groups from AD/LDAP. When the onAfter transform script adds members to groups or groups to users, I want a business rule to trigger from the sys_user_grmember table insert. Log lines indicate that the BR only triggers from the UI.

[Tharun Neeli]

Hi Pradeep,

I have come across the same situation as @johndarroch went through, my business rule is working manually for newly created records and updated records also when i import through excel file the business rule is working for new inserted records as my business rule is After insert/Update but when i import data through Data source which i have done as people soft integration it is inserting records in user table but not triggering the business rule as i confirmed through log statement.

[MGanon]

I don't know if it is documented but the business rule must be associated to the table into which you are importing. For example, importing users (sys_user) and groups (sys_user_group) will not trigger business rules against the sys_user_grmember table, even when associating users and groups together which creates sys_user_grmember table records.