Business Rule on [sc_req_item] table with filter condition based on CHANGES on referenced catalog item variable value

Valon Sheremeti
Kilo Guru

Hi all.

I'm trying to create a business rule that runs on "Requested Item [sc_req_item]" table and I need to set "When to Run" criteria WHEN: one of catalog item variable type fields (date of birth in this case) changes the value.

I am unable to see 'changes' choice from drop down criteria.
I would appreciate if you share if anybody ran into this issue before, and what's the way around?

 

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P.S. This issue is only when trying to execute business rule based on variable type field changes. Other than that, if you try to create a business rule on any table's field then 'changes' choice is there. 

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1 REPLY 1

ccajohnson
Kilo Sage

My guess is that because the Variable Pool is shared between the Requested Item [sc_req_item] and Catalog Task [sc_task] tables, this may not show as a change in the record.