Business Rule to populate field values from another table through reference field.

[PB8]

Hello Team,

Need a help in creating business rule. I am new to servicenow.kindly help on this script.

We have related incident on problem task form and it is reference field to Incident table.once a user selects Incident,

the start and end times of that particular incident should populate in the respective fields on problem task.

Kindly help

Regards,

Swi

[PB8]

wah its worked.

Thanks a lot Vignesh and David

[VigneshMC · Accepted solution]

Can you mark the correct answer and close out this thread?

Thanks

[PB8]

Hi Vignesh,

Can you please help how to achieve the below scenario.

Once a open incident is related, the start time is getting populated on a field in problem task.

Later the same incident, when it is resolved, i want to populate the end time also,as the problem task is still open.

Kindly suggest

many thanks in advance

Regards,

swi