How do you build a data source or a rest message if you get the credentials from an external vault?e.g. Cyberark.Do you have to script it, how do you script it?If you have a data source to a server, you can currently enter the username and password d...
Can anyone Tell me what is the correct answer? To see what scripts, reports, and other application artifacts will be in a published application:A. Enter the name of the Application in the Global search fieldB. Open the list of Update Sets for the ins...
I am having a reference field on the Service catalog form, below is the screenshot and level 3 form field is like below. and coming to script include, through the Reference qual. businessGroup: function() { var choices = []; v...
Requirement:The system shall show the assignment group's name and contact details responsible for handling each request or incident at the RITM level. Acceptance Criteria:The name of the assignment group is displayed next to each RITM in "My Records....
Hi All, I need to make field read-only which contain URL after completing task . I have tried UI policy and onLoad client script var state=g_form.getValue('state'); alert("in script"+state); if(state==3||state==4||state==7) { alert("in...
Hi This is for the integration for Snow to solman .In solam we have 2 endpoints where one is used to get csrf token and the other one is to post the csrf token .When we post the token it says validation failed and the response is 403.
How can I automatically assign incidents to specific groups based on the category in ServiceNow?
Hello All, In the Application Picker from my development instance, I see 'Application Scope:', 'Update Set:', and 'Crypto Module:'. Does this mean that any changes I capture in my custom update set are also related to the Crypto module? Specifically,...
Hi All, I have a requirement where I'm passing set of sys_id's in a order to get some fields using the GlideQuery.select(Fields) method.My expected output was to get the result in same order of the sys_id I'm passing in the query, but the code is ret...
I’m currently working on API integrations in ServiceNow and have been using both SOAPUI and Postman for testing. I’ve noticed each has its strengths, but I’m curious about which tool others prefer for ServiceNow, especially for REST and SOAP API hand...
Hi Everyone,For a Resolved case, when customer replied to Resolved case via email, the email never came through. Is this OOB functionality? If yes, how this is happening?I have checked emails logs as well.Any help/suggestions appreciated. Thanks In a...
Hi all, We have below scenario:We are receiving new event with some payload which is going to create alert, and same details we are using in Incident description - this is done via alert management rule and Create incident subflow.Later when a closin...
i have variable of type URL in which we are putting urls like 'www.google.com' we want to convert that URL in hyperlink in native UI and workspace so that if someone clicks on it it would open in new tab
How to make Additional Comments (Customer Visible) field By Default visible On load incident form, when user open the form. Currently whatever checkbox we check whether it is work notes or additional comments that journal field is visible but i want ...
Hello, How do I change the entire background of a Static HTML content block's widget? The background of the whole widget. Thank you for your time! Kind Regards,Joseph
