ByDefault show Additional Comments jornal field on incident form onload

[Shashank14]

How to make Additional Comments (Customer Visible) field By Default visible On load incident form, when user open the form. Currently whatever checkbox we check whether it is work notes or additional comments that journal field is visible but i want to show Additional comments journal field every time user opens the form.

[Bhavya11]

Hi @Shashank14 ,

you can set this through form layout directly adding "Additional Comments" then it will come directly 

Please mark this as helpful if this works for you

Thanks,

BK