Cab Workbench issues

ramba-hites
Tera Contributor

HiteshRamba_0-1742556553924.png

Why i am not getting the appprove or reject button , i am the cab manager .How can i resolve this

3 REPLIES 3

KeerthiP
Mega Guru

Can you please check if the Approval record assigned  is in Requested state.  You can also check this from backend or portal "My Approvals"to re validate

Dr Atul G- LNG
Tera Patron

Hi @ramba-hites 

 

If I'm not wrong, you need the Change Manager role for this. Assign that role and try again.

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Dr. Atul G. - Learn N Grow Together
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J Siva
Kilo Patron

Hi @ramba-hites 
Please find below support doc from ServiceNow.

The approve/reject button on the (Change Approval Board) CAB workbench is visible only when:

Regards,
Siva