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3 weeks ago
We have requirement where agents have to use calendar in Servicenow.
Requirement:
1. Visitor will make a request to visit the site on a specific day at a specific time through catalog item.
2. Agents should be able to see a calendar to get an overview of who is visiting when.
Any idea how to do this in SN?
Solved! Go to Solution.
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3 weeks ago
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3 weeks ago
what would be the expected presentation of the visitor's data? Is it expected to be a list of records, reporting or calendar layout? could you provide more details?
PS: I believe that Workplace service delivery could be the module you could consider:
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3 weeks ago
Calendar layout where the agents can see who is visiting on which day
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3 weeks ago
Managed to do this using Calendar report.
