Calendar invite not going out to outlook

Tapish Sharma1
Kilo Sage

Hi All,

I am trying to send out calendar invite to outlook from servicenow. But Instead of the invite I am getting the email template as it is in email body ..... Not sure whats wrong here 

 

 

BEGIN:VCALENDAR
PRODID:-//Service-now.com//Outlook 11.0 MIMEDIR//EN
VERSION:2.0
METHOD:REQUEST
BEGIN:VEVENT
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:${to}
ORGANIZER:MAILTO:${from}
DTSTART:${start}
DTEND:${end}
TRANSP:OPAQUE
SEQUENCE:${sys_mod_count}
UID:${u_meetings..sys_id}
DTSTAMP:${dtstamp}
Description:${description}
SUMMARY:${summary}
PRIORITY:5
X-ALT-DESC;FMTTYPE=text/html:${email_content}
X-MICROSOFT-CDO-IMPORTANCE:1
X-MICROSOFT-CDO-BUSYSTATUS:BUSY
X-MICROSOFT-DISALLOW-COUNTER:TRUE
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR

 

Email template - 

TapishSharma1_2-1670249564472.png

 

 

 

Email I am getting - 

 

TapishSharma1_0-1670249472946.png

 

1 ACCEPTED SOLUTION

Tapish Sharma1
Kilo Sage

The issue was with the notification, the notification type was not set as meeting invite

View solution in original post

2 REPLIES 2

Tapish Sharma1
Kilo Sage

The issue was with the notification, the notification type was not set as meeting invite