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12-05-2022 06:13 AM
Hi All,
I am trying to send out calendar invite to outlook from servicenow. But Instead of the invite I am getting the email template as it is in email body ..... Not sure whats wrong here
BEGIN:VCALENDAR
PRODID:-//Service-now.com//Outlook 11.0 MIMEDIR//EN
VERSION:2.0
METHOD:REQUEST
BEGIN:VEVENT
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:${to}
ORGANIZER:MAILTO:${from}
DTSTART:${start}
DTEND:${end}
TRANSP:OPAQUE
SEQUENCE:${sys_mod_count}
UID:${u_meetings..sys_id}
DTSTAMP:${dtstamp}
Description:${description}
SUMMARY:${summary}
PRIORITY:5
X-ALT-DESC;FMTTYPE=text/html:${email_content}
X-MICROSOFT-CDO-IMPORTANCE:1
X-MICROSOFT-CDO-BUSYSTATUS:BUSY
X-MICROSOFT-DISALLOW-COUNTER:TRUE
CLASS:PUBLIC
BEGIN:VALARM
TRIGGER:-PT15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR
Email template -
Email I am getting -
Solved! Go to Solution.
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12-05-2022 08:04 AM
The issue was with the notification, the notification type was not set as meeting invite
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12-05-2022 06:34 AM
Follow this doc: https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/notification/task/t_CR...
Raghav
MVP 2023
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12-05-2022 08:04 AM
The issue was with the notification, the notification type was not set as meeting invite