Call Subflow from UI Action and set value for a field

[Mark Wood]

Hello experts,

I'm seeking assistance with calling a subflow in a UI action. Currently, I'm able to successfully call a subflow in my server-side UI action, and everything is working fine. However, I want to set the change number in the close notes of the problem. When I attempt to set the change number, it provides me with the sys_id of it. How can I access it? I have pasted my script for your reference. Please provide guidance. Thank you.

try {
    var inputs = {};
    inputs['short_description'] = current.short_description; // String 
    inputs['description'] = current.description; // String 
   // inputs['assignment_group'] =current.assignment_group.getDisplayValue(); // String 

    // Start Asynchronously: Uncomment to run in background. Code snippet will not have access to outputs.
    // sn_fd.FlowAPI.getRunner().subflow('global.create_change_request_for_incident').inBackground().withInputs(inputs).run();

    // Execute Synchronously: Run in foreground. Code snippet has access to outputs.
    var result = sn_fd.FlowAPI.getRunner().subflow('global.create_change_request_for_incident').inForeground().withInputs(inputs).run();
    var outputs = result.getOutputs();

    // Get Outputs:
    // Note: outputs can only be retrieved when executing synchronously.
    var change_number = outputs['change_number']; // Reference
current.cause_notes=change_number;
current.update();
} catch (ex) {
    var message = ex.getMessage();
    gs.error(message);
}

[Anurag Tripathi]

did a quick lookup and this example should help, check executeSubflow function here

https://developer.servicenow.com/dev.do#!/reference/api/utah/server/sn_fd-namespace/ScriptableFlowAP...

[Mark Wood]

Hello @Anurag Tripathi , thank you for your assistance. I'm able to call the subflow, but I'm encountering difficulty setting the field value for the cause notes. It's displaying the sys_id for the cause note instead. I hope this clarifies the requirement. Could you please provide guidance? Thank you

[Shruti]

Hi,

Check the subflow. Output of subflow should be change number instead of sys_id.

[Mark Wood]

Hello @Shruti  

My output variable is of referenced type, which is why it's displaying the sys_id. While it's the correct sys_id of that record, I actually need the change number instead of sys_id. Could you please guide me on how to achieve this? Thank you.